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DISH Reviews

Updated 22 February, 2018
3,729 reviews

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2.6
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DISH President and CEO W. Erik Carlson
W. Erik Carlson
46 Ratings

3,729 Employee Reviews

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Pros
  • Great work days/hours, pay is good, advancement is good (in 168 reviews)

  • Great organization, excellent work-life balance (in 60 reviews)

Cons
  • attendance requirements not practical for work life balance (in 125 reviews)

  • Upper management gets stuck in old practices (in 199 reviews)

More Pros and Cons

  1. "Mostly Professional"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Advanced Technical Support in Littleton, CO (US)
    Former Employee - Advanced Technical Support in Littleton, CO (US)
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at DISH full-time (More than 5 years)

    Pros

    Overtime available, easy clock in/clock out, accessible HR, professional atmosphere

    Cons

    Very stressful dealing with upset people all the time, usual workplace drama and some nasty supervisors, no say in your schedule

    Advice to Management

    Worry about your own teams. Most managers are very professional, but there are a few that should not be rewarded for bad behaviors.


  2. "Long Term Admin Assistant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Administrative Assistant
    Current Employee - Administrative Assistant
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at DISH full-time

    Pros

    Helpful, caring management. Leadership constantly looking for ways to improve employee experience. Founders actively involved in creating new technology.

    Cons

    Health plan has been lacking in previous years, for such a large company.


  3. "Technicians - Please read!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Field Service Technician in Savannah, GA (US)
    Former Employee - Field Service Technician in Savannah, GA (US)
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at DISH full-time (More than a year)

    Pros

    The work schedule is pretty awesome. 4 on, 3 off. The job is never dull. Fantastic if you like jobs that have minimal supervision.

    Cons

    This company is entirely metric driven, while not always making it attainable. Points per Productive Hour - (PPH) is sometimes very difficult to maintain. Area coverage is HUGE and will often times having you drive an hour or more between jobs. Sales metrics are a major downside. Techs are blue collar guys, not sales people. And the offerings are not good. A $350 sound bar when you can get a comparable one from amazon for $150 makes for a nearly impossible sale. Either make your guys techs, or sales people. You are not given "extra time" on an install or repair for sales demonstrations. You are expected to squeeze it in somehow. DISH is the only company I have ever heard of that makes their technicians do on the job sales.
    Management will often times tell you to do "whatever it takes to get the job in" even though it goes against company policy to do so. Later, your job site may be inspected and you can get a write you up for not meeting standards.

    Advice to Management

    Guys, please think of your technicians when you are writing up your nearly impossible metrics. Advancement in the company USED to be good, but with the current system in place it is nearly impossible. There is FAR too much focus on the in home sales and not enough on the quality of work.


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  5. "Over-all good"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at DISH full-time

    Pros

    If you like hard work and willing to learn the satellite industry, then this is for you. They provided 4 weeks of paid training, next to nothing for basically free tv for employees, and every job is something different. Working 4 days and off 3 is a major plus.

    Cons

    Very metric driven. You must meet their goals of quality work, how fast you can complete the work, make sure your customers don't call in for issues with-in two weeks, and make sales goals. The occasional job that requires a complete reinstall that takes hours, when Dish wants it completed in 1-2 hours tops.

    Advice to Management

    We're technicians, not sales people. focus on one or the other. If you add too many focus points and responsibilities then your overall quality of work to the customer becomes junk.


  6. "Technicians"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at DISH full-time

    Pros

    Job to make good money

    Cons

    To much for what you get paid


  7. "It could be fantastic"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Positive Outlook

    I have been working at DISH full-time (Less than a year)

    Pros

    There are interesting things to learn.

    Cons

    Unfortunately, employees in most departments are not shown much respect.

    Advice to Management

    Take better care of your people and they will exceed your expectations.


  8. "Management"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    technology is very impressive and advanced

    Cons

    communication lacks between the internal departments


  9. "Good place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Technical Case Manager in Denver, CO (US)
    Current Employee - Technical Case Manager in Denver, CO (US)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at DISH full-time (More than 10 years)

    Pros

    The people are wonderful. Supervisors and managers are engaged with employees. Positive attitude at corporate, and forward--thinking. Innovative.

    Cons

    Top-down mindset. It's improving, though, and loosening up.

    Advice to Management

    Stay to the current trend regarding agents, i.e. emphasize customer connection.


  10. "great place to work and reach your potential"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Manager in Englewood, CO (US)
    Current Employee - Manager in Englewood, CO (US)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at DISH full-time (More than 10 years)

    Pros

    strong culture for high achievers. Involved with the leading edge technologies in wireless, satellite and video. very engaged management

    Cons

    not a good fit for people who just 'want a job'

    Advice to Management

    continue to have high expectations


  11. Helpful (1)

    "Great talent, terrible management at SlingTV"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    Really talented developers and hours are great. I rarely have had to work more than 40 hours.

    Cons

    Terrible management. Constant change of priorities for what seems to be like no reason. No opportunities for mentorship, and it constantly felt like a battle between IT and "the business"


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