DISH Reviews

Updated Jul 31, 2020

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2.8
41%
Recommend to a Friend
50%
Approve of CEO
DISH President and CEO W. Erik Carlson
W. Erik Carlson
520 Ratings
Pros
  • "Great work days/hours, pay is good, advancement is good(in 205 reviews)

  • " free tv (in 176 reviews)

Cons
  • "Upper management doesn't invest in the employees(in 234 reviews)

  • "Long hours, antiquated systems for inventory(in 189 reviews)

More Pros and Cons
  1. DISH - In-Home Services | Division of DISH

    "Not bad"

    3.0
    Former Employee - Dish Technician 

    I worked at DISH full-time for less than a year

    Pros

    Great pay and hours decent management

    Cons

    Too many requirements for raise

  2. "Hard work but good money"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Retion Specialist in Phoenix, AZ
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at DISH full-time for more than a year

    Pros

    Good commissions for top performers, all inbound calls. Great overtime bonuses!

    Cons

    As a top performer you are basically taking back to back calls, very metric heavy, commissions may fluctuate when sports aren't in season or if there is a dropped channel.

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  3. Helpful (2)

    "A blast if you're ready for a bumpy ride"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Technical Product Owner in Denver, CO
    Recommends
    Positive Outlook
    Disapproves of CEO

    I have been working at DISH full-time for more than a year

    Pros

    Great direct leadership, pleasant coworkers, fulfilling projects, fast-paced work environment

    Cons

    Non-competitive pay and benefits, low visibility and faith into executive leadership

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  4. "It's alright"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Field Resource Coordinator 
    Doesn't Recommend
    Neutral Outlook
    No Opinion of CEO

    I have been working at DISH full-time

    Pros

    4 way work week. Supervisors/ Leaders are helpful when you reach out.

    Cons

    Pay is not great for the amount of work you do. Things constantly go wrong. Have to work on holidays

  5. DISH - Customer Experience | Division of DISH
    Helpful (4)

    "Learning Experience, but not a career"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Coach in Bluefield, WV
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at DISH full-time for more than 8 years

    Pros

    *Paid Time Off. * Training. * Site Culture.

    Cons

    * Insurance * Pay * Ever-Increasing workload. * Work - Life Balance. You can gain a ton of experience and become a well rounded professional in the Telecommunications industry; however you will quickly learn that this is not a job that you retire from. There is always uncertainty regarding job security due to the companies financial decisions. The more high quality work you complete, the more work you are handed. The only "recognition" you receive for a job well done is more work. The pay starts off great, but quickly becomes unacceptable for the level of work that is required/expected. If you wish to spend meaningful, productive time with those you supervise to really help them succeed then you take your work home to finish it.

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  6. DISH - In-Home Services | Division of DISH

    "Great Company!"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Dish Technician in San Diego, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at DISH full-time for more than a year

    Pros

    Stability, Good Products, Benefits, Nice working Atmosphere, Job Perks!

    Cons

    None really, a great place to work and build on a career

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  7. "Nothing special"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Customer Retention Specialist 
    Doesn't Recommend
    Neutral Outlook
    No Opinion of CEO

    I worked at DISH full-time for more than 3 years

    Pros

    Nothing special. Pretty underwhelming job.

    Cons

    Company blatantly undervalues its employees

  8. DISH - Corporate | Division of DISH
    Helpful (1)

    "Innovative"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Senior Program Manager in Englewood, CO
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at DISH full-time for more than 5 years

    Pros

    Customer focused. Innovative. lots of opportunity

    Cons

    work life balance and benefits are not the best

  9. DISH - Customer Experience | Division of DISH
    Helpful (7)

    "Used to be a wonderful job, but has declined over the years"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Dr DISH Senior Representative in Littleton, CO
    Doesn't Recommend
    Negative Outlook
    No Opinion of CEO

    I have been working at DISH full-time for more than 10 years

    Pros

    The majority of management and co-workers are friendly and helpful, and frequently organize activities to break up the monotony of working in a call center.

    Cons

    VERY high deductible medical plan ($6,500 out of pocket for employee only. More than that if you have dependents). DISH goes out of their way to disguise mass layoffs as mass firings. This happens at least once a year. If you are considering applying to DISH, make sure that you are applying for one of the Wireless jobs, and not a job with satellite TV. The TV side of the business has been in decline, and is unlikely to ever pick up again. DISH would do a mass firing at least once a year and get rid of hundreds of employees at a time; these employees were almost never replaced (at least not in the US. There are overseas call centers and I'm not sure how many agents work overseas). The call center I worked at had space for around 1,500 cubicles and you used to have to get to work early to find an open cubicle before your shift started, but so many people have been fired over the years that there were only about 250 of us left. They have not hired anyone new for the TV side of the business for at least 4 years at my call center, but they have started moving in some Wireless employees. The internal promotion process is needlessly complicated. The job postings have job titles that tell you next to nothing about what the job would actually be like, and it's very hard to tell who the hiring manager is to even get more information about the job. By and large, the career path at DISH goes by levels (level 1, level 2, level 3, etc) with higher pay rates at higher levels. The internal promotion process doesn't list out which level a job is, so you sometimes don't even find out that a new position would mean a pay cut until you're already at the interview. This is not sour grapes on my part as an employee who has been recently laid off; rather this is just my advice to you. Take it or leave it.

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  10. DISH - In-Home Services | Division of DISH
    Helpful (1)

    "Potentially Good, but Not For Everyone"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Dish Network Installer 

    I have been working at DISH full-time for more than a year

    Pros

    Decent pay Decent benefits If you aren't a salesman but want to be, this is a great way to learn. Their products and services are legitimately awesome, and most of them are cheaper alternatives.

    Cons

    Hard, sometimes risky or dangerous work in crawlspaces and on roofs Unpredictable hours On-Tech, don't do it until they fix the pay structure If you don't at least show effort into making sales, you will get looked down upon or even fired.

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