Being led by the nose. - Field Service Manager DISH Employee Review

2.0
Nov 18, 2009
Recommend
CEO approval
Business outlook

Pros

The best reason to work at Dish is you get to work with some truly exceptional individuals at the ground level. Natural problem solvers with common sense. Great people are installing dish service.

Cons

Once you get above GM at an office no one uses any common sense. They're all afraid for their jobs because the VP of the division is a jackass who has no experience with the field side of the business, unless you consider a couple ride alongs experience. Failure to comply with useless directives gets you fired. Can you say MICROMANAGEMENT? Decisions that should be left to field managers is addressed by upper management, and poorly, and it ends up handicapping the guy with a wrench. Rather than let field techs develop and become actual professionals they'd rather limit people to basics, thus limiting their skill set. Venture outside the proscribed method and get written up, whether or not it's an improvement. Feed back is encouraged, as long as it agrees with the company line. No dissent will be tolerated, any question they don't want to answer leads to attacking the person with the question.

Explore other reviews about DISH

5.0
May 31, 2026
Recommend
CEO approval
Business outlook

Pros

Good work and research based profile

Cons

Less salary and too many orgs

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DISH Response
3d
We appreciate you taking the time to share your perspective on your experience with us. It is wonderful to hear that you found the research-based work profile to be engaging and fulfilling. We always aim to provide meaningful and intellectually stimulating opportunities for our team members. We also acknowledge your concerns regarding compensation and our organizational complexity. Our team is constantly reviewing our structures and total rewards packages to ensure we remain competitive and supportive, and insights like yours are incredibly helpful as we work toward continuous improvement. We wish you the very best in your professional journey.
1.0
Jun 5, 2026
Recommend
CEO approval
Business outlook

Pros

Work from home is the only pro I can think of

Cons

They don’t provide any equipment aside from the computer itself. They mislead you during the interview and job description. You are paid according to price of product sold and close rate however it’s all inbound calls and you can not call back. The inbound calls are lousy, people who don’t even have a $1 on a card in order to do the eligibility check, or no card at all.. poor credit which leads to higher out of pocket costs. I think only a handful of times I couldn’t overcome the spousal objection or the just shopping objection. Those I will take responsibility for but if I’m getting calls from people who don’t have a card or don’t have a $ or don’t have the money to put down OR already have an account or is a mis-transfer or were passed along because the technicians have to make referrals even though the customer isn’t actually interested in the product yet the tech makes them still call.. that’s crap and it’s not real sales.

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