Look closer before plummeting down the rabbit hole - Anonymous employee DISH Employee Review

1.0
Dec 22, 2019
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

This is a huge organization, so lots of places you can go, especially if you are willing to relocate. They seem to be growing several industries as fast as they can. This reckless disregard for cohesive strategy makes it ideal for you to come in and cut your teeth on something new. If you are willing to give them everything, and dedicate your entire self and life to them they will reward you. The best I ever got from them was when I completely neglected my family and gave them 100% of me, not my effort but of my life. The rewards were great - but at a hefty cost.

Cons

Culturally this company exists in a space that is 20+ years behind the curve. I would imagine it had to do with the constant need to always have to fight for everything. This is sold to you by leadership as “strong culture”. The reality is, it is completely draining and detrimental to your health and well being. The founder appears to find it charming to be so bold and abrasive. If he would get out of his own way this could easily be a great place to work. Instead, because he dedicated his and his entire family’s life to this business he expects the same out of everyone else. As mentioned in the pro’s, you have to give more than is reasonable to be treated well by the company. It is simply not enough to show up and be effective at your job, they are always requiring you to over extend above and beyond. Then they will tell you that you have met minimum expectations. More than once I was required to go above and beyond by putting myself on physical danger by my manager. I was recently told by my leadership that my team finally “earned” the paid holiday off - the one that is part of the benefits package guaranteed by the company. You shouldn’t have to go above and earn the holidays you are promised off. I must have missed the memo that states paid company holidays for your role are now merit based. HR is a joke. The field teams are disorganized, misaligned, and unable to keep staffing. You ask 3 HRA’s the same question about policy and get 3 very different answers. They are unwilling to drive initiatives with their field management teams and instead push responsibilities off onto other groups. Even reports of objectively obscene and offensive behavior are swept under the rug and disregarded. Listening to the company all hands meetings is terrifying. There is a constant need to sell the value of what they are doing without discussing the fact that things are awful right now. There is a constant need to sell and spin just how bad things are. Publicly the CEO will be positive and supportive when he is on camera. Get him in a small group or one-on-one and he will berate and belittle. Want to move up corporately? Be a yes person that never disagrees with the bullies that lead the organization. Be willing to throw your team under the bus to cover up your inability to be an effective leader and enjoy the ride. Yes I sound jaded because I am. 8 years of watching all of these things take place. Having experienced it first hand I am done. I am tired. I have found much greener grass and can’t wait to be out of here working against this organization.

Explore other reviews about DISH

5.0
Mar 5, 2024
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Pros

Great people, great culture. Great music. Cafeteria in call center.

Cons

Withholding calls based on weekly performance. Favoritism. Undesirable shifts.

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DISH Response
2y
Thanks for your feedback. We're glad you appreciate our company's positive aspects. We understand the challenges you've faced and believe in fair and transparent operations. DISH is always working to improve the employee experience. Contact HR through Ask Barista in OKTA or anonymously report via DARA if you have more concerns or suggestions. Thanks for your commitment to DISH.
1.0
Jun 5, 2026
Recommend
CEO approval
Business outlook

Pros

Work from home is the only pro I can think of

Cons

They don’t provide any equipment aside from the computer itself. They mislead you during the interview and job description. You are paid according to price of product sold and close rate however it’s all inbound calls and you can not call back. The inbound calls are lousy, people who don’t even have a $1 on a card in order to do the eligibility check, or no card at all.. poor credit which leads to higher out of pocket costs. I think only a handful of times I couldn’t overcome the spousal objection or the just shopping objection. Those I will take responsibility for but if I’m getting calls from people who don’t have a card or don’t have a $ or don’t have the money to put down OR already have an account or is a mis-transfer or were passed along because the technicians have to make referrals even though the customer isn’t actually interested in the product yet the tech makes them still call.. that’s crap and it’s not real sales.

1
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DISH Response
1w
We appreciate you taking the time to share your perspective with us. Hearing about your day-to-day reality in sales—from lead quality to equipment needs—is incredibly valuable as we continuously work to refine our internal processes and onboarding experience. While we are glad you enjoyed the flexibility of working from home, it is disheartening to learn that you felt misled by our initial job description and interview process. We want to ensure our teams feel properly supported and equipped to succeed in their roles. Our People Operations team would welcome the opportunity to dive deeper into your feedback regarding our commission structures and lead generation systems. Please feel free to reach out to us directly at peopleoperations@dish.com so we can better understand your specific situation. Thank you again for your candor in this situation.
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