RUN AWAY!!! Way to go Dish, Everybody hates you ,,I,. - Field Service Specialist IV DISH Employee Review

1.0
Dec 20, 2012
Recommend
CEO approval
Business outlook

Pros

4 day work week. Good amount of paid time off and decent pay only if you've been with the company for a long time (impossible for new techs to promote). Free TV (but you are forced to have it; weird) If you like alchohol this job will make you drink (kind of cool i guess?)

Cons

Wow, where to begin. Management are scumbags and if they're not they're forced to be; customers are entitled dirt bags(some). The management from the top down is terrible. It's an extremely negative work environment. 90% plus installers absolutely hate their job and are constantly stressed out. There are 6 metrics that you are constantly held to but its almost impossible to balance all of them and some are completely out of your control. On top of that if you hit the metrics you can get a bonus but the incentive becomes mandatory and you will be targeted for termination if even one of the metrics doesn't meet their ridiculous requirements. Best example is this outrageous customer survey where a 0 is 10 and 1-9 is a fail. If your average isn't 9.6 or above you're considered to be doing something wrong. You are forced to sell stupid crap to people and are barely compensated for it. Systems are sold to customers incorrectly stating absurd things the system can do but actually cant all the time. The routing system is joke. You can't even use your own tools and the safety rules are absurd, nobody can follow the rules and get their job done. It's like hurry up but don't speed. The management will randomly show up to your job sites and harass you. No respect, people look down on you. Your hair might start to fall out.

Explore other reviews about DISH

5.0
Feb 26, 2026
Recommend
CEO approval
Business outlook

Pros

Great and flexible work supported my growth through college

Cons

Honestly that the product we were selling wasn't the best value

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DISH Response
3mo
It is wonderful to hear that the flexibility of your role provided the support you needed to successfully navigate your growth through college. We take great pride in being a workplace that accommodates the educational pursuits of our team members, as we know how vital that balance is for long-term career development. While it is rewarding to hear about your personal success, we also appreciate your candid perspective regarding our product value and market positioning. We are constantly evaluating our competitive edge and exploring new ways to better serve both our core customers and emerging markets. Feedback like yours is essential as we strive to evolve and refine our approach to the business.
1.0
Jun 5, 2026
Recommend
CEO approval
Business outlook

Pros

Work from home is the only pro I can think of

Cons

They don’t provide any equipment aside from the computer itself. They mislead you during the interview and job description. You are paid according to price of product sold and close rate however it’s all inbound calls and you can not call back. The inbound calls are lousy, people who don’t even have a $1 on a card in order to do the eligibility check, or no card at all.. poor credit which leads to higher out of pocket costs. I think only a handful of times I couldn’t overcome the spousal objection or the just shopping objection. Those I will take responsibility for but if I’m getting calls from people who don’t have a card or don’t have a $ or don’t have the money to put down OR already have an account or is a mis-transfer or were passed along because the technicians have to make referrals even though the customer isn’t actually interested in the product yet the tech makes them still call.. that’s crap and it’s not real sales.

1
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DISH Response
1w
We appreciate you taking the time to share your perspective with us. Hearing about your day-to-day reality in sales—from lead quality to equipment needs—is incredibly valuable as we continuously work to refine our internal processes and onboarding experience. While we are glad you enjoyed the flexibility of working from home, it is disheartening to learn that you felt misled by our initial job description and interview process. We want to ensure our teams feel properly supported and equipped to succeed in their roles. Our People Operations team would welcome the opportunity to dive deeper into your feedback regarding our commission structures and lead generation systems. Please feel free to reach out to us directly at peopleoperations@dish.com so we can better understand your specific situation. Thank you again for your candor in this situation.
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