Dish El Paso Service Center - Service Supervisor DISH Employee Review

1.0
Aug 17, 2012
Recommend
CEO approval
Business outlook

Pros

It is just a job. What can I say? Is El Paso so one must work to sustain the family.

Cons

One cannot see a future growth within the company unless one brown-nose or knows someone in upper management starting with the friends of Mr. Charlie Thomas (Director of Service). Upper management pressures their employees to work 10 hours a day with entrance times at a ridiculous four in the morning. Some of the employees have stated that they would work 12 hours for the company if they were given the opportunity to go in at 7 am, which I completely agree with. Furthermore, there is a lack of motivation for the employees that since 2007 have not had a company picnic, Thanksgiving dinner, or Christmas events. How do they expect employees to feel motivated if they have nothing to look for but a paycheck. They should look forward to being rewarded instead of being told everything that they are doing wrong through "write-ups" or "memos". That provides for a stressful environment as employees are given their yearly appraisals not based on the good work they have done but on the negative write-ups or memos received during the year. If for any reason one is promoted the raise given is ridiculous unless of course you brown nose the big bosses. There are some supervisors that work up to 12 to 13 hours a day 5 days a week and they don't get pay any over time this is an abuse from this company. Dish is already looking forward to work 7 days a week!!!! Are they crazy?

Explore other reviews about DISH

5.0
Feb 26, 2026
Recommend
CEO approval
Business outlook

Pros

Great and flexible work supported my growth through college

Cons

Honestly that the product we were selling wasn't the best value

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DISH Response
3mo
It is wonderful to hear that the flexibility of your role provided the support you needed to successfully navigate your growth through college. We take great pride in being a workplace that accommodates the educational pursuits of our team members, as we know how vital that balance is for long-term career development. While it is rewarding to hear about your personal success, we also appreciate your candid perspective regarding our product value and market positioning. We are constantly evaluating our competitive edge and exploring new ways to better serve both our core customers and emerging markets. Feedback like yours is essential as we strive to evolve and refine our approach to the business.
1.0
Jun 5, 2026
Recommend
CEO approval
Business outlook

Pros

Work from home is the only pro I can think of

Cons

They don’t provide any equipment aside from the computer itself. They mislead you during the interview and job description. You are paid according to price of product sold and close rate however it’s all inbound calls and you can not call back. The inbound calls are lousy, people who don’t even have a $1 on a card in order to do the eligibility check, or no card at all.. poor credit which leads to higher out of pocket costs. I think only a handful of times I couldn’t overcome the spousal objection or the just shopping objection. Those I will take responsibility for but if I’m getting calls from people who don’t have a card or don’t have a $ or don’t have the money to put down OR already have an account or is a mis-transfer or were passed along because the technicians have to make referrals even though the customer isn’t actually interested in the product yet the tech makes them still call.. that’s crap and it’s not real sales.

1
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DISH Response
2w
We appreciate you taking the time to share your perspective with us. Hearing about your day-to-day reality in sales—from lead quality to equipment needs—is incredibly valuable as we continuously work to refine our internal processes and onboarding experience. While we are glad you enjoyed the flexibility of working from home, it is disheartening to learn that you felt misled by our initial job description and interview process. We want to ensure our teams feel properly supported and equipped to succeed in their roles. Our People Operations team would welcome the opportunity to dive deeper into your feedback regarding our commission structures and lead generation systems. Please feel free to reach out to us directly at peopleoperations@dish.com so we can better understand your specific situation. Thank you again for your candor in this situation.
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