Fundamentally broken - Anonymous employee DISH Employee Review

1.0
Aug 30, 2016
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Employee discount on programming and the latest Hopper is a great piece of technology. On site cafeteria at headquarters so you don't have to go out to get lunch.

Cons

Leadership of this company is dysfunctional. Decisions at the Director and VP+ levels are made out of fear of what Charlie will think and whose feathers will get ruffled rather than challenging the status quo and doing the right thing for the business and employees. The good old boys network is alive and thriving in this company, and it is rare to find females who are in a more senior leadership position that haven't been cowed into submission in the male-dominated locker room culture of most of the divisions. To survive in leadership in this negative environment, people turn on each other and their own teams. Taking credit for the accomplishments of others while not actually being accountable for anything has become an art form and the "young talent" (read: 30 year old white males) who have been promoted over the past year have set a new standard for this bad behavior. People jockey for favor with the E and SVPs, and being part of the "in crowd" is more important than driving change, creating a better experience for your employees, and heaven forbid if you dare tell the emperor he has no clothes. If you work in corporate headquarters, be prepared to exist in a jail-like environment. With the renewed focus on "pride" in the workforce, the infamous badge report is alive and well and being micro-managed to new levels. Employee "pride" is measured by time in the building and badge swipes in and out are scrutinized for average hours "worked" (the assumption is that the only time you are productive and contributing is when you are physically present in the office. No assessment of actual productivity while in the building is made). Trends on arrival time and departure time are reviewed by the executive levels of leadership and even "excused" post-9am arrivals will result in the initiation of a formal disciplinary process if deemed excessive. This attendance information is also used for employee performance reviews, talent planning, and promotional decisions. The HR organization is complicit in supporting the powerful cliques within the organization and their desire to be part of the in-crowd undermines their credibility and effectiveness. The mantra of HR is that they are "coaches and advisors to the business" which means they are accountable for nothing and do nothing. Employees who go to HR for help with bad managers find themselves managed out of the company. Glassdoor comments are provided to leadership on a regular basis and when negative reviews are given the division or department leader in question is sent on a scramble mission to provide a response to the COO and CEO. These exercises have nothing to do with resolving issues, and instead becomes butt-covering propaganda that wastes incredible time and resources.

Explore other reviews about DISH

5.0
Feb 26, 2026
Recommend
CEO approval
Business outlook

Pros

Great and flexible work supported my growth through college

Cons

Honestly that the product we were selling wasn't the best value

avatar
DISH Response
3mo
It is wonderful to hear that the flexibility of your role provided the support you needed to successfully navigate your growth through college. We take great pride in being a workplace that accommodates the educational pursuits of our team members, as we know how vital that balance is for long-term career development. While it is rewarding to hear about your personal success, we also appreciate your candid perspective regarding our product value and market positioning. We are constantly evaluating our competitive edge and exploring new ways to better serve both our core customers and emerging markets. Feedback like yours is essential as we strive to evolve and refine our approach to the business.
1.0
Jun 5, 2026
Recommend
CEO approval
Business outlook

Pros

Work from home is the only pro I can think of

Cons

They don’t provide any equipment aside from the computer itself. They mislead you during the interview and job description. You are paid according to price of product sold and close rate however it’s all inbound calls and you can not call back. The inbound calls are lousy, people who don’t even have a $1 on a card in order to do the eligibility check, or no card at all.. poor credit which leads to higher out of pocket costs. I think only a handful of times I couldn’t overcome the spousal objection or the just shopping objection. Those I will take responsibility for but if I’m getting calls from people who don’t have a card or don’t have a $ or don’t have the money to put down OR already have an account or is a mis-transfer or were passed along because the technicians have to make referrals even though the customer isn’t actually interested in the product yet the tech makes them still call.. that’s crap and it’s not real sales.

1
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DISH Response
2w
We appreciate you taking the time to share your perspective with us. Hearing about your day-to-day reality in sales—from lead quality to equipment needs—is incredibly valuable as we continuously work to refine our internal processes and onboarding experience. While we are glad you enjoyed the flexibility of working from home, it is disheartening to learn that you felt misled by our initial job description and interview process. We want to ensure our teams feel properly supported and equipped to succeed in their roles. Our People Operations team would welcome the opportunity to dive deeper into your feedback regarding our commission structures and lead generation systems. Please feel free to reach out to us directly at peopleoperations@dish.com so we can better understand your specific situation. Thank you again for your candor in this situation.
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