Yearly raises and good PTO, but challenging work environment - Relationship repair specialist DISH Employee Review

2.0
May 28, 2026
Recommend
CEO approval
Business outlook

Pros

-Yearly raise based off performance -Good PTO

Cons

-Back to back calls -Overseas agents mess up accounts and escalation department has to fix said issues -Awful and racist customers -Micromanaging -Keeps implementing useless AI tools that make your job harder to please stockholders

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DISH Response
5d
It is wonderful to hear that our paid time off structure and performance-based yearly raises have provided a positive benefit to your employment experience. We appreciate you highlighting these aspects of our rewards program. We are also deeply concerned to learn about the challenges you faced regarding the call volume intensity, management style, and especially the unacceptable behavior from customers. Providing a supportive, inclusive, and respectful environment is something we take very seriously. While we continuously implement new tools and processes to evolve our business, your feedback regarding how these changes impact the daily workflow is incredibly valuable as we work to improve the daily operations for our team members. We would love to have an opportunity to better understand your situation, so please feel free to reach out to peopleoperations@dish.com to discuss your experiences further.

Explore other reviews about DISH

5.0
May 31, 2026
Recommend
CEO approval
Business outlook

Pros

Good work and research based profile

Cons

Less salary and too many orgs

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DISH Response
5d
We appreciate you taking the time to share your perspective on your experience with us. It is wonderful to hear that you found the research-based work profile to be engaging and fulfilling. We always aim to provide meaningful and intellectually stimulating opportunities for our team members. We also acknowledge your concerns regarding compensation and our organizational complexity. Our team is constantly reviewing our structures and total rewards packages to ensure we remain competitive and supportive, and insights like yours are incredibly helpful as we work toward continuous improvement. We wish you the very best in your professional journey.
1.0
Jun 5, 2026
Recommend
CEO approval
Business outlook

Pros

Work from home is the only pro I can think of

Cons

They don’t provide any equipment aside from the computer itself. They mislead you during the interview and job description. You are paid according to price of product sold and close rate however it’s all inbound calls and you can not call back. The inbound calls are lousy, people who don’t even have a $1 on a card in order to do the eligibility check, or no card at all.. poor credit which leads to higher out of pocket costs. I think only a handful of times I couldn’t overcome the spousal objection or the just shopping objection. Those I will take responsibility for but if I’m getting calls from people who don’t have a card or don’t have a $ or don’t have the money to put down OR already have an account or is a mis-transfer or were passed along because the technicians have to make referrals even though the customer isn’t actually interested in the product yet the tech makes them still call.. that’s crap and it’s not real sales.

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