Overall a Great Place to work & Better than Other Places - Anonymous employee Custom Ink Employee Review

4.0
Jul 13, 2018
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

- Community Engaged Company - Working in Art Department is very flexible with schedule - Development Opportunities (classes, workshops, internship...) - Good benefits (vs. where I've worked before) - Management in Art Department is supportive and transparent - Standing Desk for my back pain - Job Security, the company is growing - Free snacks and free lunch once per week No workplace is perfect but Custom Ink does strive to be a great place to work. There is some turn over, but people come back too. Young hires who don't have a lot of job/life experience might complain, but once they go out and work in other places, they see how nice this place can be.

Cons

- Management in Sales needs to improve. (depending on the person- micromanaging, needs to improve active listening, and needs to be more supportive) - With a push for company growth and cost of living increases, compensation needs to consider this, especially is the Company is committed to it's workers, doing the right thing, and being a community company.

Explore other reviews about Custom Ink

5.0
May 24, 2026
Recommend
CEO approval
Business outlook

Pros

Friendly staff and flexible hours made for pleasant work environment

Cons

The commute was too great

1.0
May 26, 2026
Recommend
CEO approval
Business outlook

Pros

Good benefits and diversity initiative at the time.

Cons

The company lied about what the job was. A "community building local representative" for their brick and mortar stores ended up just being a cold calling job and taking incoming calls for other stores. No room to move up. The management was the worst I ever worked for. Weird rules where they signed the lease, including someone having to stay in the store in inclement dangerous weather. Most of the "old school" employees I came into contact with drank the Kool Aid in a weird way that left no room for criticism. I left in 2022 and have been watching the rating here fall for all the years since. Could have been a great company but I wouldn't ever give them my energy now, as an employee or customer.

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Custom Ink Response
2w
Thank you for reflecting on your time with us and sharing your honest feedback. We are pleased to know that our benefits and commitment to diversity initiatives were positive elements of your experience. We are truly sorry to hear about your frustration regarding the daily responsibilities of your role, our historical store safety guidelines, and the management culture you experienced. Providing transparent expectations and ensuring a safe, respectful environment for our team members are core priorities, and we regret that your experience did not reflect this. Although you transitioned away from the company in 2022, your insights are valuable as we look back at our operational history and work to strengthen our organization moving forward. Thank you for your past contributions to the team, and we wish you continued success in your professional journey.
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