Good product bad place to work for support - Technical Support Engineer CrowdStrike Employee Review

Supportive and encouraging work environment with great people. Growth opportunities and career advancement. Fun and collaborative work culture.

Pay could be higher, but potential for over achieving quota.

Remote work culture Is excellent, innovative tech, company's growth and opportunities to protect clients. Felt fortunate to have worked for this organization that has a strong growth tragectoruy and protects clients.

Manager/Director level: Poor communication from team manager/director, with little to no direction and the lack of team morale. Team members were on their own after training and most meetings could've been an email. The presence of the director was the equivalent of a virtual bulletin board. No ownership was taken from management to lead or guide the team and no sense of loyalty exists between management and team members. Good talent was squandered due to complacency and lack of direction. Company: Con for the company is the unfortunate lay offs that happened after leaving the company. It's a shame they laid off veterans from my former team. The writing on the wall was apparent, from outsourced new hires to the non-competitive compensation for newer hires. The company went from a fun and competitive start up to a disconnected company trying to emulate tech industry trends and "balances the budget" AKA lay offs, to look good to share holders. For a company that nets huge profits year after year, layoffs shouldn't be part of the reality.