I'd still be there if.... - Store Manager Crocs Employee Review

3.0
Nov 29, 2012
Recommend
CEO approval
Business outlook

Pros

Above average pay; bonus system for all employees and not just management; great employee discount; flexible schedule; casual dress code; promote from within; great co-workers; comfortable shoe...need I say more?

Cons

During the 2 1/2+ years I worked for Crocs, there was no written policy and procedure for store operations. Many times, some managers were being told one way to do something while another was told to do it another way. My DSM lacked professional and personal skills. Comments regarding other store managers and of me to others were made on several occasions. Inappropriate language, especially on the sales floor in front of guests, was a common theme for my DSM. DSM was asked for help several times regarding issues in-store and was told that I had to deal with it on my own. If it hadn't been for such a horrible experience with my DSM, I never would have given the company who came in and recruited me a second thought.

Explore other reviews about Crocs

5.0
Jun 1, 2026
Recommend
CEO approval
Business outlook

Pros

Great company to work for

Cons

Easy retail job. Lots of paperwork

2.0
May 9, 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Strong global brand recognition and the opportunity to work with talented colleagues across multiple functions and backgrounds. The environment can provide broad exposure, fast-paced experience, and significant responsibility. Despite wider organizational challenges, many peer-level teams remained collaborative and supportive.

Cons

In my experience, the culture felt highly top-down and heavily cost-constrained, with limited openness to employee initiative or new ideas. Workloads and expectations were often unrealistic, contributing to burnout and an unhealthy work-life balance, while teams frequently operated understaffed. Significant extra effort, including long hours and cross-functional collaboration, did not consistently translate into recognition, advancement, or long-term stability. Career progression often felt unpredictable, and opportunities sometimes appeared inconsistent or influenced by favoritism. Communication around organizational changes could be abrupt, creating uncertainty across teams. Employees were regularly expected to take on responsibilities outside their core expertise without sufficient support, which negatively impacted morale and overall job satisfaction. Compensation, benefits, and flexibility also felt less competitive compared to others in the footwear industry, while discussions around salary growth and professional development lacked transparency. Over time, the internal culture appeared to decline, creating a growing disconnect between the company’s external brand image and the employee experience.

3
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