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Crain Communications

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Terrible management, wonderful coworkers - Anonymous employee Crain Communications Employee Review

1.0
Nov 29, 2022
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

You can learn a lot at Crain if you are a self-starter and can carve out time to dedicate to training. Coworkers are a talented and congenial bunch.

Cons

Managers are not interested in developing team members. They are invested in advancing their own careers and their team members' well-being and development are viewed as annoyances and afterthoughts. There is a clique mentality in management that is not merit-based. If you are "in," you'll receive deferential treatment and opportunities. If you're not, you will not enjoy your time at Crain and may have a target on your back. Turnover is high, not only because of layoffs and "quiet firing," but also because so many employees decide to move on once they realize they are overworked, overlooked, underpaid, and unappreciated.

Explore other reviews about Crain Communications

5.0
Jun 4, 2026
Recommend
CEO approval
Business outlook

Pros

Leadership Opportunities – You often lead event planning teams, coordinate vendors, and oversee event execution from start to finish. Creative Expression – The role allows you to design memorable experiences and bring unique event concepts to life. Relationship Building – You develop strong connections with clients, sponsors, vendors, and stakeholders. Project Management Experience – Managing budgets, timelines, contracts, and logistics strengthens valuable project management skills. Career Growth Potential – Experience in senior event management can lead to positions such as Event Manager, Director of Events, or Operations Director.

Cons

Heavy workload during peak seasons – Certain times of the year may involve coordinating several events simultaneously. Difficulty maintaining work-life balance – The unpredictable nature of events can make personal scheduling challenging.

3.0
Jun 22, 2026
Recommend
CEO approval
Business outlook

Pros

Strong Brand: Pensions & Investments remains a highly respected and trusted name in institutional financial media.Valuable Data: The underlying proprietary data and research products are high-quality and genuinely sought after by major institutions. Colleagues: The day-to-day editorial and sales teams are incredibly dedicated professionals who care about the product.

Cons

Short-Sighted Restructuring: In late 2025, management aggressively cut experienced, human-led enterprise sales and account management teams in a bid to force a "digital transformation" and pivot to AI/automation. Complete Operational Breakdown: The reality of this pivot is a mess. By replacing dedicated human contact points with generic support inboxes and broken "self-service" portals, high-value corporate clients are being completely ignored. Systemic Carelessness: Months after the layoffs, former employees are still receiving voicemails from furious institutional clients who cannot get a hold of anyone at the company. CRM records and phone lines were left unmanaged and orphaned. Flawed Strategy: Management optimized for internal cost-cutting without considering client retention. Enterprise clients pay premium prices for white-glove service, not a black-hole automated ticket queue.

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