Poor senior management, lacking in business and data knowledge - Operations Manager Cotality Employee Review

1.0
Dec 10, 2015
Recommend
CEO approval
Business outlook

Pros

Great employees that work well together despite low morale.

Cons

Senior leaders do not understand the complexity of the business, customer needs or data that is acquired and processed. When the leaders that built this business left (2013 - 2014), the decline started and continues today. This is not uncommon in large companies when this occurs.

Explore other reviews about Cotality

5.0
Jun 4, 2026
Recommend
CEO approval
Business outlook

Pros

Great place to work with great leadership

Cons

Upward movement within the company can be slow at times.

3.0
Jun 10, 2026
Recommend
CEO approval
Business outlook

Pros

Flexible schedule is really the only positive I have. I worked there almost 10 years.

Cons

Constantly laying people off and switch contractors around. Not a big deal unless you team is admin for 7+ buisness units at once, they fire off the contractors you have spent training. They fires that team and told them tp train their replacements.

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