Lack of empathy, planning, communication or foresight. Unbelievably unprofessional. - Anonymous employee Cotality Employee Review

1.0
Dec 13, 2021
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Best co-workers because you're "in it together" to survive the insanity. That is until people leave because there was a better world out there and there was so much red tape we couldn't actually hire people or get them to stay.

Cons

Lack of empathy, planning, communication or foresight -Fired a division before the holidays and gave us a joke of a severance package despite YEARS of service -Then tried to rehire us because the decision was evidently not thought through and our expertise was actually valuable -THEN we got berated for not wanting to apply and interview for available open roles with the company (which would mean you lose all seniority and would likely be sacrificed for the chopping block the next time a decision like this was made again) -BTW we were fired over Zoom with the call hanging up midway through with zero attempt to give people time to jump back onto the call - they just kept talking -Insisted business could only be done in office in the middle of a province wide lockdown -But it's fine bc we're "essential" -If we're so essential why are we all looking for jobs now?

Explore other reviews about Cotality

5.0
May 28, 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

What I love most about working here is the incredible culture. From making a global impact during "Cares Day" to bonding at local team events, there’s a genuine passion for both service and fun. It is incredibly refreshing to be part of an organization where leadership's care for their employees is so clearly demonstrated.

Cons

While the sheer amount of change during my long tenure could be seen as a challenge for some, it has ultimately driven us forward. Navigating constant evolution takes effort, but I can confidently say that the company is stronger and more successful today than it has ever been.

5.0
Apr 21, 2026
Recommend
CEO approval
Business outlook

Pros

My experience at Cotality has been overwhelmingly positive. It is a workplace that truly values its people, and I am proud to be part of an organization that fosters both individual growth and a strong team identity. Prioritization of well-being: The company genuinely supports work-life balance, including dedicated well-being time that allows us to recharge. Leadership that cares: It is refreshing to work for leadership that is deeply invested in the personal and professional success of their employees. Strong sense of community: We don't just work together; we support one another like a family. The level of camaraderie here is unique and makes every day rewarding.

Cons

Honestly, I have no significant complaints. My direct leaders are exceptional individuals who consistently go to bat for their teams, creating an environment where we feel valued and protected.

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