Out of Touch, Selfish, Magicians - Shared Services Manager Cotality Employee Review

1.0
Oct 16, 2020
Recommend
CEO approval
Business outlook

Pros

They lead with table stakes, benefits, a nice office, ESPP, and 401K

Cons

The executive leadership is some of the most out of touch, selfish, magicians out there. They lead with table stakes, benefits, a nice office, ESPP, and 401K which are good yet lets take a gander at what it really like to work there. -They forget that in some of their markets (Denver, San Diego, Austin) are extremely competitive. The good talent loves what they do but at some point the dollars become so much of a spread that you have to consider leaving. They have these levels, quartiles, but everyone is so far below the quartiles because they have suppressed raises for so long that even with the average 2-3% per year (1-2 years missed) means that an average 5 year tenured employee won't get a promotion. Oh and lets not forget the occasionally change in some codes that push you further down in these quartiles. -Layoffs and lack of supporting key functions - IT, Marketing and HR all being demanded upon, looming "shocktobers" coined by the leadership team themselves (how is that for compassion) put an increasingly big tax on already thin organizations. This then requires you to work even more hours for a workload that was already insurmountable. -COVID, this group of executives is focused on a relentless quest to bring the entire company back to the office. They have spent technology resources to sign an attestation to make sure you "agree" to work from the office, when the company has had the most record breaking quarter in the company's history. Most companies allow you to work from home, but this company won't even require a temperature check, they call it the honor system for a disease that has people who are asymptomatic. The company has spent millions of dollars on plexiglass, when what it really needs is an injection of cash to let this company, the shareholders, and the employees thrive. Working mothers, good luck to you, this leadership team offers nothing to mothers who are juggling homeschooling and scare resources. School is not from 8-5, school is from 745-230 for some so are you going to weed out the mothers who are struggling and already taxed on both ends just to see who really is committed. -Finally, we are under a hostile takeover. All leadership and company resources are being used to spin lame press releases, convince employees thru daily emails, and waste time from what really all employees want - which is to get rid of this entire executive leadership team and start over. Any change at the top would be welcome to the average employee.

Explore other reviews about Cotality

5.0
Jun 25, 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

The interview process was well-structured and I was able to have a good sense of the team culture. I spoke with people across research, product, engineering, and design leadership, and each conversation felt intentional rather than repetitive. Another thing that stood out was the onboarding experience, even after accepting the offer. Every step felt smooth - they were responsive, proactive, and thorough in a way that seems pretty rare nowadays. Anytime something came up that needed attention, they were already on it - I really appreciated that

Cons

The interview process has multiple stages and felt longer than other ones. Other than that, none I can think of currently

5.0
Jun 23, 2026
Recommend
CEO approval
Business outlook

Pros

Camp L.I.F.T. is an incredible example of how Cotality brings its values to life through community impact and innovation. The program creates a meaningful opportunity to give back by inspiring young students to explore STEM, financial literacy, and leadership, while also fostering strong collaboration across teams and partners such as Foot Locker, Octane, ISACA, Google, and Cognizant. It’s truly energizing to be part of something that not only makes a difference for students, but also builds a strong sense of purpose and pride among employees.

Cons

There are very few downsides to the experience—if anything, the week goes by too quickly and it’s hard to choose which activities or sessions to be part of because there are so many great moments happening at once.

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