Pros
Free drinks on shift, that's about it really, job started off well then went to crap really quickly which is a shame
Cons
Long hours on your feet, rude customers, not allowed to say your side of the story on accusations, management openly makes fun of an Asian employees accent behind their back, staff openly transphobic, manager happily talks about how she made a previous employee cry. Manager openly talks about making work difficult for people she wants out of the store. Asked to do a lot of things at once and if they all aren't done immediately you'll get criticised for it. Been working here for just under 3 months and my back hasn't stopped hurting since my first shift. Some days I'm scheduled to work for only 4 hrs, but since the store is understaffed, I get asked to work longer but I'm not allowed to get a break. You say which days you can't work due to long standing personal commitments and management ignores that and schedules you in for those days anyway. Manager doesn't train the new starters but leaves that to the barista maestro then complains training isn't up to her standards or she'll tell you how to do something but when you do that task the correct way when it's busy you get told off for wasting time, going to hand in my notice at the end of the month