Used to be a great place to work - Team Leader Concentrix Employee Review

2.0
Aug 30, 2025
Recommend
CEO approval
Business outlook

Pros

As far as 2022 and before, competitive salaries

Cons

The company has shifted from a merit-based culture to one where promotions appear driven more by ideological alignment than demonstrated competence, which has impacted overall performance and morale. When diversity and inclusion initiatives prioritize ideological conformity over qualifications, skilled employees may feel undervalued or sidelined, eroding trust, morale, and the integrity of the workplace.

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Concentrix Response
10mo
Thank you for your review. At Concentrix, we strive to foster a culture that values both diversity and merit. Your feedback highlights the importance of maintaining a balanced approach to advancement—one that recognizes skills, experience, and measurable contributions, while also supporting an inclusive environment.

Explore other reviews about Concentrix

5.0
May 20, 2026
Recommend
CEO approval
Business outlook

Pros

Culture, career growth, leadership support and benefits are just a few of the pros.

Cons

I don’t have cons to share. I’ve been with the company for 15+ years.

3.0
Jun 28, 2026
Recommend
CEO approval
Business outlook

Pros

The people and team leads are nice for where I work.

Cons

For a new contract no one really knows a lot about the retailer. We are told one thing in training now other people coming in are told something else. The benefits are strange. They have medical dental and vision. But, they have no sick time at all? No vacation the pto is accrued which is fine but let’s say you need to see a doctor you can’t use it because you have to put in 2 weeks in advance? You get points for anything and everything under the sun? That I don’t understand. I worked through the years for a lot of companies and third party retailers and it was never like that. I just think no federal holiday time off is not so good especially if it’s a religious kind of holiday a family holiday.

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