It's an okay job - WAH-Product Support Advisor Concentrix Employee Review

3.0
Feb 7, 2016
Recommend
CEO approval
Business outlook

Pros

Working from home and the mac was provided. Decent break time. Quick hiring process. Opportunities for growth through out the company.

Cons

Very unorganized. I wasn't happy about training/nesting classes, they was too short. Not a great pay. Working hours are all over the place. Need a set of hours for each time zone. Need more people on the virtual floor to help others.

Explore other reviews about Concentrix

5.0
Jun 5, 2026
Recommend
CEO approval
Business outlook

Pros

A lot of great people with tremendous learning opportunities. My program is 24x7 so if willing to work nights and weekends, you can earn a higher rate of pay. Never boring and a lot to learn which works well for me!

Cons

Things can be very fast paced. Some people feel overwhelmed because there is a lot to learn.

2.0
Jun 22, 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Engagement and support for front line teams is great. a lot going on in the sites and within the communities.

Cons

Engagement and support for support and global teams is completely lacking. We talk a lot about culture and we USED TO live it and believe it, but it's becoming less visible at some leader levels. Tenure seems to make you a target vs a valued employee these days. It's unfortunately not the same company it was even 2-3 years ago,

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