We are Expendables - Streamer Concentrix Employee Review

1.0
Sep 25, 2024
Recommend
CEO approval
Business outlook

Pros

good pay and training Reasonable Leniencies

Cons

No matter how good you are in your craft or giving them the stats they needed to please the client or even your skills, prowess and dedication, they will always see you as an expendable, cannon fodder once they saw something not align in the company's rules.. their rules are okay but there are some things they dont consider no matter the situation. they have no "COMPASSION" PC's are terribly awful, A lot of broken PCs and phones to work with, ended up with low productivity. IT people are too slow to respond.. as a tech guy I can do something about it, as a quick band-aid solution but it wont serve us in a long run.. The company's system is out of date, the system is the same as the time way back in the late 2000s, they are just good at recruiting or worse compulsorily conscription. unlike in the other companies that they have people first and great place to work, and its evident that a lot of people stay.. In this company.. you see people come and goes, they care about attritions and more work load they dont want you to make hard things easy to be productive and efficient. They do have townhalls, but everyone is afraid to speak up even if they are open for forums of questions and answers as they will take the heat and unwanted attention... Some good people who are best at the craft are being transferred in different accounts which they are not good at or job mismatch. Their mental wellness program is just for show, they wont believe you if you give them documents.

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Concentrix Response
1y
Thank you for taking the time to share your thoughts on what we're doing well and what we can do to improve. Reviews like this give us insight into what game-changers really need from us. Before we go, we'd like to say thank you for your time on the team! It means so much to us.

Explore other reviews about Concentrix

5.0
Jun 5, 2026
Recommend
CEO approval
Business outlook

Pros

A lot of great people with tremendous learning opportunities. My program is 24x7 so if willing to work nights and weekends, you can earn a higher rate of pay. Never boring and a lot to learn which works well for me!

Cons

Things can be very fast paced. Some people feel overwhelmed because there is a lot to learn.

3.0
Jun 10, 2026
Recommend
CEO approval
Business outlook

Pros

Paid training Always hiring Occasional snacks Some managers are cool

Cons

Lie about base pay and pay structure Most bonus pay is tied to surveys so things outside of your control will screw you. (i.e. customer asking for something your not allowed to do so they rate you badly on the survey.) Office politics and some terrible managers that will go out of their way to get you in trouble.(i.e. You had a technical issue during a call and had to disconnect[not uncommon thing] and they'll bring it up with upper management acting like you hung up for no reason. Schedule will change constantly and often little notice. -Mandatory hour cuts and overtime within 2 weeks of each other -Schedule can shift from M-F 8 to 5 to Thursday to Monday 1 to 10. HR will lead you on about opportunities in other departments but they never actually open for you.

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