Working Experience - Product Trainer Concentrix Employee Review

2.0
Jun 1, 2024
Recommend
CEO approval
Business outlook

Pros

1. Supervisor of training team is good. 2. Diversified and inclusive working environment. 3. Standard employee benefits given.

Cons

1. Poor management- Upper management doesn't care about employees. You voice out but then you will get ignore or "take care" of. 2. Stealing incident often happen on pantry. Food being stolen yet management and hr take no action on this matter. 3.Some Team leader from operation often disrespect to new hires. For example, a team lead scolded new hire brainless when they do something wrong instead of giving guidance. 4. Slow action in facilities, take ages to issue access card to new hires (two or three weeks more) 5. TA do not have standard in recruiting. They will tend to recruit anyone if headcount needed. This is towards the specific project served at the site. Not all site are like this.

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Concentrix Response
2y
Thank you for sharing your feedback with us. We are constantly working to improve our internal processes to create the best possible workplace for everyone. We value your feedback and will take that into consideration to improve where possible.

Explore other reviews about Concentrix

5.0
May 20, 2026
Recommend
CEO approval
Business outlook

Pros

Culture, career growth, leadership support and benefits are just a few of the pros.

Cons

I don’t have cons to share. I’ve been with the company for 15+ years.

3.0
Jun 28, 2026
Recommend
CEO approval
Business outlook

Pros

The people and team leads are nice for where I work.

Cons

For a new contract no one really knows a lot about the retailer. We are told one thing in training now other people coming in are told something else. The benefits are strange. They have medical dental and vision. But, they have no sick time at all? No vacation the pto is accrued which is fine but let’s say you need to see a doctor you can’t use it because you have to put in 2 weeks in advance? You get points for anything and everything under the sun? That I don’t understand. I worked through the years for a lot of companies and third party retailers and it was never like that. I just think no federal holiday time off is not so good especially if it’s a religious kind of holiday a family holiday.

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