Skip to contentSkip to footer
      employer cover photo
      employer logo
      employer logo

      Concentrix

      Engaged employer

      Concentrix reviews

      Very toxic work environment - Sales Operations Concentrix Employee Review

      1.0
      Jan 28, 2024
      Sales operations
      Recommend
      CEO approval
      Business outlook

      Pros

      Some sales training that can be applied other places

      Cons

      Disorganized, toxic, underpaying and exploitive. If I could give this company 0 stars, I would. There is high employee turnover, and they employ expats and hold the residence permit over their heads. The management is disorganized and you have to essentially beg for PTO. Inclusivity culture just means slapping a "all gender" sticker on a bathroom without the slightest respect or understanding of what inclusivity actually looks like. Don't even bother if you have a disability. All this for a bit over minimum wage with performance incentives that are changed every quarter to make them unattainable to most.

      avatar
      Concentrix Response
      2y
      Dear colleague, Thank you for this thoughtful review, as well as for leaving your honest feedback regarding our work environment. We are focused on ensuring all game changers feel included and are happy here at Concentrix + Webhelp. We're disappointed that things haven't worked out so far and we would love look to into this more. To that end, can you please reach out to us at EB-DACH@webhelp.com as soon as possible? We'd like to do whatever we can to address your concerns. Best wishes, Your Concentrix + Webhelp-team

      Explore other reviews about Concentrix

      5.0
      Jun 5, 2026
      Game changer
      Recommend
      CEO approval
      Business outlook

      Pros

      A lot of great people with tremendous learning opportunities. My program is 24x7 so if willing to work nights and weekends, you can earn a higher rate of pay. Never boring and a lot to learn which works well for me!

      Cons

      Things can be very fast paced. Some people feel overwhelmed because there is a lot to learn.

      3.0
      Jun 10, 2026
      Help desk technician
      Recommend
      CEO approval
      Business outlook

      Pros

      Paid training Always hiring Occasional snacks Some managers are cool

      Cons

      Lie about base pay and pay structure Most bonus pay is tied to surveys so things outside of your control will screw you. (i.e. customer asking for something your not allowed to do so they rate you badly on the survey.) Office politics and some terrible managers that will go out of their way to get you in trouble.(i.e. You had a technical issue during a call and had to disconnect[not uncommon thing] and they'll bring it up with upper management acting like you hung up for no reason. Schedule will change constantly and often little notice. -Mandatory hour cuts and overtime within 2 weeks of each other -Schedule can shift from M-F 8 to 5 to Thursday to Monday 1 to 10. HR will lead you on about opportunities in other departments but they never actually open for you.

      See reviews by: Helpful|Rating|Date|All
      Related searches: Concentrix jobs | Concentrix salaries | Concentrix benefits | Concentrix interviews
      Concentrix reviewsConcentrix Sales Operations reviewsConcentrix review