Worst excuse of a 3rd party workforce. - Technical Support Representative Concentrix Employee Review

1.0
Oct 9, 2015
Recommend
CEO approval
Business outlook

Pros

Literally no pro's to working here, not one. Well, they don't drug test. Which when you get there and start working you can tell cause there's for sure some addicts working there.

Cons

None of the "tools or systems" ever work so you can do your job correctly. Supervisor's just tell you to put them on hold while you ask anyone if they know what to do. My paycheck was late EVERY single time due to HR/payroll being backed up. They add the wrong amount of taxes to your check which I'm sure is illegal federally. and to top it off they withhold your final check from you after you find a more appropriate, better opportunity for work. Literally the WORST job I've ever had.

Explore other reviews about Concentrix

5.0
Jun 5, 2026
Recommend
CEO approval
Business outlook

Pros

A lot of great people with tremendous learning opportunities. My program is 24x7 so if willing to work nights and weekends, you can earn a higher rate of pay. Never boring and a lot to learn which works well for me!

Cons

Things can be very fast paced. Some people feel overwhelmed because there is a lot to learn.

2.0
Jun 22, 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Engagement and support for front line teams is great. a lot going on in the sites and within the communities.

Cons

Engagement and support for support and global teams is completely lacking. We talk a lot about culture and we USED TO live it and believe it, but it's becoming less visible at some leader levels. Tenure seems to make you a target vs a valued employee these days. It's unfortunately not the same company it was even 2-3 years ago,

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