Management is a joke - Tech Advisor Concentrix Employee Review

1.0
Sep 26, 2023
Recommend
CEO approval
Business outlook

Pros

I got paid bi weekly.

Cons

-Management loves to talk how they care for their employees, LIES - they only care about their favorites -Management loves to say it’s easy to get promoted after 90 days, LIES, they only care about their favorites, I stayed an advisor for about 3 years, and never once got promoted, even the last day I was there. Had got denied a promotion because I didn’t have the experience within the company. Yet they promoted someone that was within the company and no management background after 60 days.

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Concentrix Response
2y
Thank you for stopping by to leave this candid feedback regarding your experience. We are committed to providing the best work environment possible for our Concentrix + Webhelp team and ensuring it's in line with our culture and values. Which includes actioning against favoritism. It's disappointing to hear your concerns regarding management and opportunities to grow within the company. Although you're no longer on the team, please reach out to our People Solutions team at staff.online.feedback@concentrix.com as soon as you can. It's still important for us to get to the bottom of things. Once again, thank you for sharing. We wish you well in your future endeavors.

Explore other reviews about Concentrix

5.0
May 20, 2026
Recommend
CEO approval
Business outlook

Pros

Culture, career growth, leadership support and benefits are just a few of the pros.

Cons

I don’t have cons to share. I’ve been with the company for 15+ years.

3.0
Jun 28, 2026
Recommend
CEO approval
Business outlook

Pros

The people and team leads are nice for where I work.

Cons

For a new contract no one really knows a lot about the retailer. We are told one thing in training now other people coming in are told something else. The benefits are strange. They have medical dental and vision. But, they have no sick time at all? No vacation the pto is accrued which is fine but let’s say you need to see a doctor you can’t use it because you have to put in 2 weeks in advance? You get points for anything and everything under the sun? That I don’t understand. I worked through the years for a lot of companies and third party retailers and it was never like that. I just think no federal holiday time off is not so good especially if it’s a religious kind of holiday a family holiday.

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