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      Concentrix

      Engaged employer

      Concentrix reviews

      I was ghosted on my first day of onboarding! - Customer Service Representative Concentrix Employee Review

      1.0
      Apr 10, 2023
      Customer service representative
      Recommend
      CEO approval
      Business outlook

      Pros

      I was not working long enough to know.

      Cons

      I was hired and completed all required documents and tasks. I even had to buy 2 monitors and a new computer just to start this role for them to ghost me without any communication. No returned emails and no numbers to contact via phone. The first day of work came and went without any received communications regarding anything. A waste of time, effort, and MONEY that I do not have! Beyond disappointed, I wish I could give ZERO stars

      avatar
      Concentrix Response
      3y
      We're so sorry you did not have a great experience with us. We don't condone this behavior and we want to get to the bottom of it. Although you've mentioned you're no longer with the company, at the top of your review it states that you're a current staff member. If you're still on the team we strongly encourage you to bring this to the attention People Solutions team by emailing staff.online.feedback@concentrix.com. If not, we'll go ahead and escalate this review and make sure this is taken care of. Thank you for writing us this review.

      Explore other reviews about Concentrix

      5.0
      Jun 5, 2026
      Game changer
      Recommend
      CEO approval
      Business outlook

      Pros

      A lot of great people with tremendous learning opportunities. My program is 24x7 so if willing to work nights and weekends, you can earn a higher rate of pay. Never boring and a lot to learn which works well for me!

      Cons

      Things can be very fast paced. Some people feel overwhelmed because there is a lot to learn.

      2.0
      Jun 22, 2026
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      Engagement and support for front line teams is great. a lot going on in the sites and within the communities.

      Cons

      Engagement and support for support and global teams is completely lacking. We talk a lot about culture and we USED TO live it and believe it, but it's becoming less visible at some leader levels. Tenure seems to make you a target vs a valued employee these days. It's unfortunately not the same company it was even 2-3 years ago,

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