Too much bureaucracy - Customer Service Representative Concentrix Employee Review

3.0
Apr 9, 2023
Recommend
CEO approval
Business outlook

Pros

Working from home, flexible timetable

Cons

They give a computer (literary) so you can work from home but you will be stuck there.

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Concentrix Response
3y
At Concentrix, we're always on the lookout for ways we can improve the work experience for all our staff members around the world. While it's unfortunate you're no longer here, we really do appreciate all you contributed to our success during your time as a staff member. Thank you!

Explore other reviews about Concentrix

5.0
Jun 5, 2026
Recommend
CEO approval
Business outlook

Pros

A lot of great people with tremendous learning opportunities. My program is 24x7 so if willing to work nights and weekends, you can earn a higher rate of pay. Never boring and a lot to learn which works well for me!

Cons

Things can be very fast paced. Some people feel overwhelmed because there is a lot to learn.

2.0
Jun 22, 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Engagement and support for front line teams is great. a lot going on in the sites and within the communities.

Cons

Engagement and support for support and global teams is completely lacking. We talk a lot about culture and we USED TO live it and believe it, but it's becoming less visible at some leader levels. Tenure seems to make you a target vs a valued employee these days. It's unfortunately not the same company it was even 2-3 years ago,

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