Life at CNX - Operations Manager Concentrix Employee Review

4.0
Sep 7, 2022
Recommend
CEO approval
Business outlook

Pros

Employee centric - Leadership and HR team always put people first and provide best solutions. Incentives and Internal funds - Client incentives are paid for the staffs and funds are utilized for team engagement activities. Friendly work culture - All the people are friendly, needs a special callout when the leadership team being so friendly with the Frontline staffs.

Cons

Transportation - Cab availability is the big concern as drops/pickups are delayed.

Explore other reviews about Concentrix

5.0
Jul 7, 2026
Recommend
CEO approval
Business outlook

Pros

Good corporate culture, proactive leadership

Cons

Not very good career ladder in place

3.0
Jun 28, 2026
Recommend
CEO approval
Business outlook

Pros

The people and team leads are nice for where I work.

Cons

For a new contract no one really knows a lot about the retailer. We are told one thing in training now other people coming in are told something else. The benefits are strange. They have medical dental and vision. But, they have no sick time at all? No vacation the pto is accrued which is fine but let’s say you need to see a doctor you can’t use it because you have to put in 2 weeks in advance? You get points for anything and everything under the sun? That I don’t understand. I worked through the years for a lot of companies and third party retailers and it was never like that. I just think no federal holiday time off is not so good especially if it’s a religious kind of holiday a family holiday.

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