Not recomended - Customer Service Agent Concentrix Employee Review

1.0
Aug 4, 2022
Recommend
CEO approval
Business outlook

Pros

Flexiable working hours if you are still looking for a different job.

Cons

Night shift untill 12am Bad management Lack of direction Micro managmnet Under paid Very stressful

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Concentrix Response
3y
Thank you for your honest review. We hear your concerns regarding your management, shift patterns and salary and want to do whatever we can to help fix your fears. Please contact staff.online.feedback@concentrix.com at your convenience. Your satisfaction and happiness regarding your career here are very important to us!

Explore other reviews about Concentrix

5.0
Jun 5, 2026
Recommend
CEO approval
Business outlook

Pros

A lot of great people with tremendous learning opportunities. My program is 24x7 so if willing to work nights and weekends, you can earn a higher rate of pay. Never boring and a lot to learn which works well for me!

Cons

Things can be very fast paced. Some people feel overwhelmed because there is a lot to learn.

2.0
Jun 22, 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Engagement and support for front line teams is great. a lot going on in the sites and within the communities.

Cons

Engagement and support for support and global teams is completely lacking. We talk a lot about culture and we USED TO live it and believe it, but it's becoming less visible at some leader levels. Tenure seems to make you a target vs a valued employee these days. It's unfortunately not the same company it was even 2-3 years ago,

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