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      Concentrix

      Engaged employer

      Concentrix reviews

      Stress, pressure and unreasonable KPIs - Customer Service Representative Concentrix Employee Review

      2.0
      Mar 6, 2022
      Customer service representative
      Recommend
      CEO approval
      Business outlook

      Pros

      Regular salary, training, working from home

      Cons

      inhumane conditions of having to be solving multiple complex problems simultaneously, with more clients, live, unhealthy pressure and stress, very unreasonable and inaccurate performance assessments, you are just a cog in the machine and just a number

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      Concentrix Response
      4y
      Hey, sorry to hear you did not enjoy your time at Concentrix but we appreciate you took the time to leave us a review!

      Explore other reviews about Concentrix

      5.0
      May 20, 2026
      Sr manager human resources
      Recommend
      CEO approval
      Business outlook

      Pros

      Culture, career growth, leadership support and benefits are just a few of the pros.

      Cons

      I don’t have cons to share. I’ve been with the company for 15+ years.

      2.0
      Jun 22, 2026
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      Engagement and support for front line teams is great. a lot going on in the sites and within the communities.

      Cons

      Engagement and support for support and global teams is completely lacking. We talk a lot about culture and we USED TO live it and believe it, but it's becoming less visible at some leader levels. Tenure seems to make you a target vs a valued employee these days. It's unfortunately not the same company it was even 2-3 years ago,

      1
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