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      Concentrix

      Engaged employer

      Concentrix reviews

      customer service social Media advertisement - Anonymous employee Concentrix Employee Review

      2.0
      Feb 15, 2022
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      Paid training, office location, training hours 9 to 5 mo to fri

      Cons

      Training not helpful, total lack of leading, no soft skills at all in the management team, some of the team leaders have no experience at all which is a bit ridiculous. The job overall is a bit nosence as the large majority of the handled cases will be impossible to solve with a positive response. So tons of negative surveys for every agent. Just take the job, do the training and after a month or two change for something better

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      Concentrix Response
      4y
      Hi, thank you for your review. Even though it seems like you did not the best experiences, we appreciate our staff and the amazing work they do. We are on our way to get better in everything we do, so thanks for helping us doing that, by sending us your feedback.

      Explore other reviews about Concentrix

      5.0
      May 20, 2026
      Sr manager human resources
      Recommend
      CEO approval
      Business outlook

      Pros

      Culture, career growth, leadership support and benefits are just a few of the pros.

      Cons

      I don’t have cons to share. I’ve been with the company for 15+ years.

      2.0
      Jun 22, 2026
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      Engagement and support for front line teams is great. a lot going on in the sites and within the communities.

      Cons

      Engagement and support for support and global teams is completely lacking. We talk a lot about culture and we USED TO live it and believe it, but it's becoming less visible at some leader levels. Tenure seems to make you a target vs a valued employee these days. It's unfortunately not the same company it was even 2-3 years ago,

      1
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