People are treated like numbers - Advertising Support Specialist Concentrix Employee Review

2.0
Mar 21, 2021
Recommend
CEO approval
Business outlook

Pros

Great colleagues that make time at this place worthwhile

Cons

Unachievable targets that increase week on week, employees are not valued by the company or management, hardly any positive feedback given by managers

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Concentrix Response
5y
Hello dear ex-colleague, thank you for your feedback. We are disappointed to hear that you did not enjoy your time with us. We will raise your feedback with the appropriate departments to ensure no other staff are feeling this way. Thank you again for taking the time to submit your feedback. We wish you all the best in your future career. Lisa, Marketing

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5.0
May 20, 2026
Recommend
CEO approval
Business outlook

Pros

Culture, career growth, leadership support and benefits are just a few of the pros.

Cons

I don’t have cons to share. I’ve been with the company for 15+ years.

3.0
Jun 10, 2026
Recommend
CEO approval
Business outlook

Pros

Paid training Always hiring Occasional snacks Some managers are cool

Cons

Lie about base pay and pay structure Most bonus pay is tied to surveys so things outside of your control will screw you. (i.e. customer asking for something your not allowed to do so they rate you badly on the survey.) Office politics and some terrible managers that will go out of their way to get you in trouble.(i.e. You had a technical issue during a call and had to disconnect[not uncommon thing] and they'll bring it up with upper management acting like you hung up for no reason. Schedule will change constantly and often little notice. -Mandatory hour cuts and overtime within 2 weeks of each other -Schedule can shift from M-F 8 to 5 to Thursday to Monday 1 to 10. HR will lead you on about opportunities in other departments but they never actually open for you.

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