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      Concentrix

      Engaged employer

      Concentrix reviews

      Good place to work if you deal with stress well - Client Services Agent Concentrix Employee Review

      2.0
      Jan 10, 2021
      Client services agent
      Recommend
      CEO approval
      Business outlook

      Pros

      Work in your mother language, working hours are certain and never violated. Newcomers are provided with month-long theoretical training and a month-long practical training.

      Cons

      The company does not provide all the necessary information to work, many things change on the go, it's the responsibility of the employees to keep themselves updated. Not modern PC/mouses/headphone. No days-off on bank holidays. Working weekends. Not stable technical conditions (internet, internal platforms, tools etc).

      avatar
      Concentrix Response
      5y
      Hello dear colleague, thank you for your feedback at this point. It is a pity that it turns out to be so mixed. Your impressions are very important for us, because this is the only way we can learn more about what we can and should improve further. We try to provide all employees with the most flawless and up-to-date technical equipment possible. To achieve this, our IT colleagues are in action every day and old hardware and software is regularly updated and renewed. Please talk to your supervisor if the technology is not working properly for you. We would like to improve the work at Concentrix together with you and are looking forward to your support. All the best for the future and many greetings! Lisa, Marketing

      Explore other reviews about Concentrix

      5.0
      May 20, 2026
      Sr manager human resources
      Recommend
      CEO approval
      Business outlook

      Pros

      Culture, career growth, leadership support and benefits are just a few of the pros.

      Cons

      I don’t have cons to share. I’ve been with the company for 15+ years.

      3.0
      Jun 10, 2026
      Help desk technician
      Recommend
      CEO approval
      Business outlook

      Pros

      Paid training Always hiring Occasional snacks Some managers are cool

      Cons

      Lie about base pay and pay structure Most bonus pay is tied to surveys so things outside of your control will screw you. (i.e. customer asking for something your not allowed to do so they rate you badly on the survey.) Office politics and some terrible managers that will go out of their way to get you in trouble.(i.e. You had a technical issue during a call and had to disconnect[not uncommon thing] and they'll bring it up with upper management acting like you hung up for no reason. Schedule will change constantly and often little notice. -Mandatory hour cuts and overtime within 2 weeks of each other -Schedule can shift from M-F 8 to 5 to Thursday to Monday 1 to 10. HR will lead you on about opportunities in other departments but they never actually open for you.

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