Poor employee experience - Anonymous employee Concentrix Employee Review

3.0
Oct 9, 2020
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

- Colleagues can be very supportive depending on the office - 'Some' good projects to work on but not always - A great place to work if you are starting out as a graduate developer, you will learn very quickly - The Melbourne office seem to be more progressive with a great culture - Brown bag sessions across offices during COVID

Cons

- Lack of experience amongst senior level staff - Lack of delegation amongst the leadership team, this may be due to lack of trust overall - Roles of seniority are not defined ver well - Payscales are not defined at all and HR have no intention of doing this - Questionable HR capabilities - Company processes are almost non existent - Poor work life balance in the Sydney office - You'll be treated like a junior for the first year, regardless of your seniority - Employees that have been in the company for a while are reluctant to change their ways of working

Explore other reviews about Concentrix

5.0
May 20, 2026
Recommend
CEO approval
Business outlook

Pros

Culture, career growth, leadership support and benefits are just a few of the pros.

Cons

I don’t have cons to share. I’ve been with the company for 15+ years.

2.0
Jun 3, 2026
Recommend
CEO approval
Business outlook

Pros

Decent Pay and benefits . Trainers prepare you for basic work

Cons

They have Team Leaders and product experts. Some Team leaders are great, my was not, I was supposed to be coached on a regular basis, for four months I received no coaching. My coach only got involved if something could negatively could affect their Stats. I asked for more training several times, the 2nd time I asked, she transferred me to her supervisor instead of answering my question. Products Experts were helpful but sometimes had completely different answers to the same question. There was this ongoing training that you could request to join. I stopped going when they repeatedly taught the opposite of some the companies Zero Tolerance policies. When i brought it up with their supervisor I never recieved a reply.

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