Good culture with great people - Anonymous employee Concentrix Employee Review

3.0
Sep 15, 2020
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

- Talented people to work with who are driven and fun to work with (this is probably the main reason why people stay at Tigerspike) - Supportive local management team -Flexible work hours/ work from home policy -Professional/personal budget (before COVID, but now is unavailable until who knows when) -Some good office culture/perks (bootcamp, Friday lunches, Friday drinks etc) but budget cuts have started making these less quality - Great work life balance

Cons

- Culture has been going downhill and is being taken over by Concentrix (new CEO/Global mgt has no desire to protect Tigerspike culture) - Cutting of costs for everything bringing down employee morale (even small things like employee biscuits) - Engineers being underpaid - No desire to retain the talented employees or the people who make the biggest contributions to Tigerspike - Path progression/support for progression is not a priority for global management -No power is given to local management when they know the office/employees the best. Local management is unable to make decisions due to global management control. Global management calls the shots, local management is then informed after) - No priority to make sure we have sufficient tools to perform our jobs (probably due to budget cuts) -Too centred we around Sydney office -Employees feel quite far removed from global management team and do not feel like they listen to any feedback -Not too much focus on innovation -Barely put in a process for pay reviews (one did not exist before), however this was not followed through due to COVID -Processes internally are quite slow

Explore other reviews about Concentrix

5.0
Jun 5, 2026
Recommend
CEO approval
Business outlook

Pros

A lot of great people with tremendous learning opportunities. My program is 24x7 so if willing to work nights and weekends, you can earn a higher rate of pay. Never boring and a lot to learn which works well for me!

Cons

Things can be very fast paced. Some people feel overwhelmed because there is a lot to learn.

3.0
Jun 10, 2026
Recommend
CEO approval
Business outlook

Pros

Paid training Always hiring Occasional snacks Some managers are cool

Cons

Lie about base pay and pay structure Most bonus pay is tied to surveys so things outside of your control will screw you. (i.e. customer asking for something your not allowed to do so they rate you badly on the survey.) Office politics and some terrible managers that will go out of their way to get you in trouble.(i.e. You had a technical issue during a call and had to disconnect[not uncommon thing] and they'll bring it up with upper management acting like you hung up for no reason. Schedule will change constantly and often little notice. -Mandatory hour cuts and overtime within 2 weeks of each other -Schedule can shift from M-F 8 to 5 to Thursday to Monday 1 to 10. HR will lead you on about opportunities in other departments but they never actually open for you.

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