Opportunities for improvement - Anonymous employee Concentrix Employee Review

3.0
Sep 10, 2020
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Talented people to work with that will make you want to come to work. Some line managers are really supportive and help you grow Working from home policy is great (but somehow is feels valuable now since it became the norm). Focus on gender equality and the pay gap in the workplace.

Cons

Ever-increasing austerity measures despite stable business performance which saves the company maybe a couple of thousands of dollars a year. Do you consider that the impact of these small financial gains may have significant negative consequences on areas such as employee morale and motivation? The focus on P&L is threatening to the values and culture. The finances are very important but aren't they driven by how much your employees are invested in making the business successful? Rate of innovation is intensifying the sense old-fashionedness. Career development opportunities are limited and it depends on luck more than hard work. Could business benefit from using a framework that will create equal opportunities for all employees? Compensation is below the industry standards for most of the roles and the business is in denial. Company's strategy is to let people go instead of adjusting their salaries. Doesn't finding new talent cost more?

Explore other reviews about Concentrix

5.0
May 20, 2026
Recommend
CEO approval
Business outlook

Pros

Culture, career growth, leadership support and benefits are just a few of the pros.

Cons

I don’t have cons to share. I’ve been with the company for 15+ years.

2.0
Jun 3, 2026
Recommend
CEO approval
Business outlook

Pros

Decent Pay and benefits . Trainers prepare you for basic work

Cons

They have Team Leaders and product experts. Some Team leaders are great, my was not, I was supposed to be coached on a regular basis, for four months I received no coaching. My coach only got involved if something could negatively could affect their Stats. I asked for more training several times, the 2nd time I asked, she transferred me to her supervisor instead of answering my question. Products Experts were helpful but sometimes had completely different answers to the same question. There was this ongoing training that you could request to join. I stopped going when they repeatedly taught the opposite of some the companies Zero Tolerance policies. When i brought it up with their supervisor I never recieved a reply.

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