Great Workplace Environment - Associate, Real Time Management Concentrix Employee Review

5.0
Aug 22, 2019
Recommend
CEO approval
Business outlook

Pros

I've been in the call center business since 2013. I have working for 4 different call center environments and have held positions upwards into management. I was hired to work here in 2018 and within 5 months I was promoted to my current position. Even as an agent I really enjoyed working here. The atmosphere, the culture and people I work along side of are really great. If you're looking for a place to work where you can grow and learn, this is a great place. They are constantly providing some sort of lunch, or treat and special event days to keep things fun and show appreciation for the agents hard dedicated work. One of my favorite call centers to have been able to work and be a part of.

Cons

I don't have anything negative to say!

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Concentrix Response
6y
Thanks so much for this awesome review!! We appreciate the hardwork you put in each day!

Explore other reviews about Concentrix

5.0
May 20, 2026
Recommend
CEO approval
Business outlook

Pros

Culture, career growth, leadership support and benefits are just a few of the pros.

Cons

I don’t have cons to share. I’ve been with the company for 15+ years.

3.0
Jun 28, 2026
Recommend
CEO approval
Business outlook

Pros

The people and team leads are nice for where I work.

Cons

For a new contract no one really knows a lot about the retailer. We are told one thing in training now other people coming in are told something else. The benefits are strange. They have medical dental and vision. But, they have no sick time at all? No vacation the pto is accrued which is fine but let’s say you need to see a doctor you can’t use it because you have to put in 2 weeks in advance? You get points for anything and everything under the sun? That I don’t understand. I worked through the years for a lot of companies and third party retailers and it was never like that. I just think no federal holiday time off is not so good especially if it’s a religious kind of holiday a family holiday.

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