Don't waste your time here, there are much better jobs out there. - Account Executive Concentrix Employee Review

1.0
Jan 2, 2009
Recommend
CEO approval
Business outlook

Pros

A paycheck, an indoor working environment, and a convenient location. Five day work week. New projects and programs to work help to break the monotony. You can learn a lot about supply-chain and technology. If you are outgoing and don't mind being on the phone and dealing with I.T. it's a pretty decent gig.

Cons

There is no room for advancement. Management does not know what they are doing. Lower level employees who do the majority of the heavy lifting are treated like dirt. The pay and benefits are meager at best, in line with the industry (call-center). Don't expect much from this place.

Explore other reviews about Concentrix

5.0
Jun 5, 2026
Recommend
CEO approval
Business outlook

Pros

A lot of great people with tremendous learning opportunities. My program is 24x7 so if willing to work nights and weekends, you can earn a higher rate of pay. Never boring and a lot to learn which works well for me!

Cons

Things can be very fast paced. Some people feel overwhelmed because there is a lot to learn.

3.0
Jun 10, 2026
Recommend
CEO approval
Business outlook

Pros

Paid training Always hiring Occasional snacks Some managers are cool

Cons

Lie about base pay and pay structure Most bonus pay is tied to surveys so things outside of your control will screw you. (i.e. customer asking for something your not allowed to do so they rate you badly on the survey.) Office politics and some terrible managers that will go out of their way to get you in trouble.(i.e. You had a technical issue during a call and had to disconnect[not uncommon thing] and they'll bring it up with upper management acting like you hung up for no reason. Schedule will change constantly and often little notice. -Mandatory hour cuts and overtime within 2 weeks of each other -Schedule can shift from M-F 8 to 5 to Thursday to Monday 1 to 10. HR will lead you on about opportunities in other departments but they never actually open for you.

See reviews by: Helpful|Rating|Date|All