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      Concentrix

      Engaged employer

      Concentrix reviews

      Experience gained overshadowed by poor management and culture - Customer Service Representative Concentrix Employee Review

      1.0
      May 15, 2026
      Customer service representative
      Recommend
      CEO approval
      Business outlook

      Pros

      You get to develop experience.

      Cons

      The experience was awful. I only accepted the offer because I was pretty desperate. Back when I was working there, the company was hiring the sketchiest people, and management was not great. A lot of micromanaging was happening too.

      Explore other reviews about Concentrix

      5.0
      May 20, 2026
      Sr manager human resources
      Recommend
      CEO approval
      Business outlook

      Pros

      Culture, career growth, leadership support and benefits are just a few of the pros.

      Cons

      I don’t have cons to share. I’ve been with the company for 15+ years.

      2.0
      Jun 22, 2026
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      Engagement and support for front line teams is great. a lot going on in the sites and within the communities.

      Cons

      Engagement and support for support and global teams is completely lacking. We talk a lot about culture and we USED TO live it and believe it, but it's becoming less visible at some leader levels. Tenure seems to make you a target vs a valued employee these days. It's unfortunately not the same company it was even 2-3 years ago,

      1
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