Great growth opportunities but unpredictable shift timings - Sr Analyst, Operations and Sales Concentrix Employee Review

4.0
May 2, 2026
Recommend
CEO approval
Business outlook

Pros

Love working with Concentrix and there are a lot of opportunities available for people who want to grow in BPO/KPO sector, salary is competitive and you get regular hikes as well as I have gotten increment twice in a span of one year and pay is good as well for someone starting their career as well depending on the process they are working in.

Cons

Everything is good except the timings, the shifts are supposed to be fixed for a span of 3 months though most of the times, the shift would be changed on a week's notice before 3 months and apart from this, the shift is supposed to be of 9.5 hours, 8 hours of production login, 1 hour of break and 30 minutes reserved for meetings, though a lot of managers would extend it to 10 hour shifts as well

Explore other reviews about Concentrix

5.0
May 20, 2026
Recommend
CEO approval
Business outlook

Pros

Culture, career growth, leadership support and benefits are just a few of the pros.

Cons

I don’t have cons to share. I’ve been with the company for 15+ years.

2.0
Jun 3, 2026
Recommend
CEO approval
Business outlook

Pros

Decent Pay and benefits . Trainers prepare you for basic work

Cons

They have Team Leaders and product experts. Some Team leaders are great, my was not, I was supposed to be coached on a regular basis, for four months I received no coaching. My coach only got involved if something could negatively could affect their Stats. I asked for more training several times, the 2nd time I asked, she transferred me to her supervisor instead of answering my question. Products Experts were helpful but sometimes had completely different answers to the same question. There was this ongoing training that you could request to join. I stopped going when they repeatedly taught the opposite of some the companies Zero Tolerance policies. When i brought it up with their supervisor I never recieved a reply.

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