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      Concentrix

      Engaged employer

      Concentrix reviews

      Good experience overall, but sudden layoff was tough - Customer Service Representative Concentrix Employee Review

      4.0
      Sep 17, 2025
      Customer service representative
      Recommend
      CEO approval
      Business outlook

      Pros

      Supportive team environment, consistent training, and a chance to build strong communication and problem-solving skills. The role provided valuable customer service experience and opportunities to work with different systems and tools

      Cons

      Being laid off right at my one-year mark was discouraging. Management could have communicated more transparently about job security and upcoming changes.

      Explore other reviews about Concentrix

      5.0
      Jun 5, 2026
      Game changer
      Recommend
      CEO approval
      Business outlook

      Pros

      A lot of great people with tremendous learning opportunities. My program is 24x7 so if willing to work nights and weekends, you can earn a higher rate of pay. Never boring and a lot to learn which works well for me!

      Cons

      Things can be very fast paced. Some people feel overwhelmed because there is a lot to learn.

      2.0
      Jun 22, 2026
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      Engagement and support for front line teams is great. a lot going on in the sites and within the communities.

      Cons

      Engagement and support for support and global teams is completely lacking. We talk a lot about culture and we USED TO live it and believe it, but it's becoming less visible at some leader levels. Tenure seems to make you a target vs a valued employee these days. It's unfortunately not the same company it was even 2-3 years ago,

      1
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