customer service - Customer Service Representative Computershare Employee Review

1.0
Jun 13, 2022
Recommend
CEO approval
Business outlook

Pros

Frutas y cafe gratis todos los dias

Cons

No hay open job para seguir en la empresa

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Computershare Response
3y
We are committed to ensuring Computershare is a great place to work and we set very clear expectations for all of our people around how we work with each other and doing the right thing. We will review your feedback with the relevant teams.

Explore other reviews about Computershare

1.0
May 21, 2026
Recommend
CEO approval
Business outlook

Pros

It is easy work, good first job.

Cons

Almost too many to count. The RTO policy could not have been handled worse, and upper management regularly says things that feel completely disconnected from reality. In a town hall, the COO claimed that RTO had a “net zero” impact on the company’s carbon footprint, which honestly felt insulting to employees’ intelligence. There’s also increasing discussion around AI, and it seems likely the company will approach it the same way they approached offshoring — shifting large amounts of work to lower-cost solutions regardless of quality or long-term impact. Meanwhile, my group has lost 7 team members since 2022 and only added 2 replacements. The workload has continuously increased, and leadership does not seem to care about the effect this has on employees.

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