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Computer Generated Solutions

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Professional Services - Anonymous employee Computer Generated Solutions Employee Review

1.0
Jul 5, 2018
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

When someone asks me: "Where's the worst place you've ever worked?" I never need to search for my answer.

Cons

Just wanted to share to everyone who's commenting on the "pay freeze for 3 years". I worked at CGS in the mid-2000s, and the same "temporary pay freeze" was in effect then. It's amazing that I sit here, years later, bothering to put in a review on this company, but they were so criminally unethical, I feel it my duty to inform others before they make the mistake of applying and working there. A core component of Phil's business model is to screw over his employees and his contractors, and pocket the difference. The place is built around being able to replace turnover by lying to applicants during the hiring process, keeping them long enough to fill seats, squeezing every drop of blood from them, and expending as little as possible in terms of benefits / raises / vacation days, etc. before they manage to escape. You may laugh and say it can't be that bad - that deliberate and systematic -- but it is. His family must be proud of what he's built.

Explore other reviews about Computer Generated Solutions

5.0
Apr 22, 2025
Recommend
CEO approval
Business outlook

Pros

Great team, and group of people

Cons

Repetitive work was very draining

1.0
May 11, 2026
Recommend
CEO approval
Business outlook

Pros

No pros working for this company

Cons

- Mandatory unpaid holidays (unless you have PTO available to cover them). - Pay is $16/hr, and increases only seem to happen when the state raises minimum wage. - Internal IT couldn’t fix broken taskbars for 8 months. - They reward employees with occasional pizza days and “National Apple Day” events instead of actual raises. - You have to wait for approval to take breaks/lunch, and there are days when you end up skipping breaks because of call volume. - No real growth opportunities: you’re basically stuck in an L1 role unless you leave the company. - Training lasts 5 weeks where you go through Dell powerpoints for about 2 weeks before “real training”. When we started taking calls, we didn’t know how to do about 80% of the work. - Health benefits only kick in after 90 days. - High turnover rate: my training wave started with 15 people, and we were down to 3 before I left. The same thing happened in other training waves as well. They seem willing to lose money hiring and retraining people instead of giving raises or investing in employee retention. - Some L2s are unprofessional, aggressive, and defensive. Conclusion: Please avoid this company at all costs.

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