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"Helpful" reviews are more telling than scores - Anonymous employee Compeat Employee Review

2.0
Jun 12, 2019
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Day to day isn’t too “corporate”. Most coworkers on the floor are friendly and knowledgeable.

Cons

Leadership who were active in the trenches have jumped ship. Replaced by a rainbow of C-Level flavors and overstretched “product leads” who fiddle endlessly with roadmaps and ticket assignments. Execs pop down to Earth (via video) now and then for some “so proud” shtick, but fail to demonstrate basic engagement with problems in development. Releases and simple fixes alike pushed back for months; hundreds of man hours put into unreleased and unnecessary products; basic lack of quality filtering in management hires; etc., etc. “Merged” with Ctuit offices but keep no plan for communicating between them, much less adopting what worked in them. Deliverables managed by Ctuit in a few hours across two timezones take a week or longer between Houston and Austin. Totally different standards of "complete" and "customer ready". New third-party communication tools bought on every quarter with pretty swim lanes hailed as the solution to all problems, meanwhile no one enforces plain adherence to abiding by set deadlines. Ctuit’s relaxed comradery all the way up the chain replaced by sycophantic “haters gonna hate, we love our dogs and coffee!!!!!!” type culture while cliques, gossip, and disgruntled staff bubble under the surface; and HR voices concern about Glassdoor a month before a slew of mysterious 5 star reviews appear.

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Compeat Response
7y
It's always tough getting feedback from a former employee who didn't feel positive about their experience with us. What we can confirm for certain is that we definitely don't make anyone post reviews. It's up to our employees and we simply ask all to speak openly and honestly. The team continues to strive for creating an environment where everyone feels they can innovate, speak up and be their best....veteran talent and new hires alike. Wishing you well and thanks for the feedback.

Explore other reviews about Compeat

5.0
May 22, 2021
Recommend
CEO approval
Business outlook

Pros

Compeat is a great place to work. Great work culture and leadership.

Cons

Nothing that I can think of at the moment.

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Compeat Response
4y
Thank you! Culture is important to us and we're so glad you're experience has been positive.
1.0
Aug 27, 2019
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Like in war and troubling times you can form an unbreakable bond with your fellow men and women. The product offering of both sides of the coin are amazing and once combined as a full package (2 years into a merger so far) should be one the best restaurant analytics tool available.

Cons

The company has great potential, but in the hands of the Board it’s not about a great product or content employees as long as their pockets continue to be filled. (Watch out R365 you could be next.) While your managers and most directors show compassion for you and the company, the C levels above look to placate the cattle with meals and beverages, not fair compensation. One office seems more structured in this than another, meals/snacks/activities seem thrown together and scrambled at the last minute. Almost like the one in charge of that office isn’t fully invested in their roll and responsibilities.

6
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Compeat Response
6y
Yes, all posts have a truth that the author feels is theirs. And they are credible. And we respond because we care. Simple as that. The responses are not intended to defend ourselves, they are simply to acknowledge that there are many sides to all employee experiences. And there’s also no intention to tear down. In fact, it’s quite the opposite and the responses from current and former employees are all read and shared with the leadership team to drive awareness and change for the good of the teams. And we will continue to do so.
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