Great work-life balance, but pay lags behind cost of living - Billing Specialist Compass Health Network Employee Review

Competitive salary, funding for training

Expectation were very high and changed too frequently.

Pay is great and one of the highest in the area.

For a company that appears to be mental health forward, they do not care about their own employees’ mental health, especially those working in Crisis & Emergency Services. We are constantly and i mean CONSTANTLY filling in and being the bridge for things that are not crises. Not only that, but Crisis workers work ALL holidays & even though you get paid an extra 8 hours for holidays, if you want to take a holiday off, you still are required to use PTO, meaning that you will have 48 hours for that week, which makes ZERO sense. Additionally, we are forced to work overtime at least 1-2 times a week but probably more, and those extra hours of forced OT? Well you don’t accur PTO for those, only the first 40. You want us to work holidays? Cool, nothing different from the next place but requiring us to use PTO to hit OT on a holiday is insane. Not only that though, we don’t even get mental health days, even though we talk about suicide and other extremely triggering topics everyday… I know BANK TELLERS that get mental health days. I think the practices within these specific departments are extremely predatory and they count on the fact that you probably won’t speak up for yourself. I am reaching burnout very fast and I haven’t been in this position that long.