No Silver Lining - Anonymous employee Cole Hardware Employee Review

2.0
Oct 3, 2015
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Eclectic clientele, diverse staff, good benefits (medical/dental insurance and 401k), generous discount after 2 years of employment, variety of product.

Cons

High turnover, little to no training, lack of support and recognition of talent and/or hard work, unsafe working environments, little value for loyal employees, minimal room for growth, lax management. There are huge pay discrepancies between genders and new/long-term employees, for instance, new male hires can often be hired up to several dollars more than females who have worked 10+ years and it is not uncommon to find sales staff making equal to more than supervisors. Management will attempt to groom new employees with bonuses and movie tickets with no benefits in the long run. Raises must be requested. Upper management really has little interest in general operations necessary to maintain a well functioning work environment, despite what they promote. Questionable ethics and double standards company wide.

Explore other reviews about Cole Hardware

5.0
Apr 26, 2025
Recommend
CEO approval
Business outlook

Pros

nice coworkers, engaging environment, relatively relaxed.

Cons

customers can be pushy and needy

1.0
Dec 6, 2023
Recommend
CEO approval
Business outlook

Pros

Location is very convenient and accesible

Cons

I was forced to quit after a year when I found out that others who were hired after me (and were white) were receiving almost a dollar more per hour. When I reported an employee who had been working there for many years for using a racist derogatory slur to describe our coworker on multiple occasions, no action was taken and he continues to work there. The management of the company is even worse. They only show up briefly in stores and take all the credit for the stores sales. They are quick to throw you under the bus if it protects themselves. Never have I worked for an Ace Hardware with such backwards values. They also offer no increase in pay for being bilingual. When I quit after enduring this behavior for a year, I was walked out by managers and given a trash bag to collect my things in front of all of my coworkers like a criminal.

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