RUN IN THE OTHER DIRECTION AS FAST AS YOU CAN!! - Intake Specialist Cohere Health Employee Review

1.0
Mar 13, 2025
Recommend
CEO approval
Business outlook

Pros

The job is fairly easy and the support/teamwork from other employees is good.

Cons

Entirely too much micromanagement! Have to be on camera at all times (unless you are part of the clique), have to clock-in/out and send messages in multiple places as to what you are doing at all times. Schedule and work instructions change multiple times per day, you are expected to check your schedule every 30 mins to see if your function has changed. Drinking the "Kool-Aid" is a requirement if you want to stay on with this company, as they promote favoritism, tattling and spying and treating employees like children who are not responsible enough to do their job without being "babysat"

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Cohere Health Response
1y
Hi there, Thank you for taking the time to provide your review. We’re glad to hear that you’ve found the job manageable and that your coworkers have provided a supportive and team-oriented environment! We hear your concerns regarding the structure of day-to-day responsibilities, frequent schedule changes, and multiple check-ins. We value your input and we’re sorry to hear that this was your experience. We’ll be sure to share your feedback with the team. Cheers, Asia Ring Candidate Experience Specialist @ Cohere Health

Explore other reviews about Cohere Health

5.0
Apr 7, 2026
Recommend
CEO approval
Business outlook

Pros

- Great company to work for - They are among the first ones who integrated AI in healthcare

Cons

- No cons worth mentioning

1
1.0
Jun 1, 2026
Recommend
CEO approval
Business outlook

Pros

Remote position, effective AI tools

Cons

Aggressive productivity standards enacted after being employed for a short time: 2 months. Low pay compared to similar work at other legacy insurance companies. You are told when training that as long as you follow the Work Instructions and ensure doing the prior authorizations correctly- you will be fine. But Work Instructions are NOT updated, then it is challenging to find the answer. Slack is used for searching and asking questions, or visiting one of the multiple Zoom rooms. You are on camera for entire shift in a Zoom room. It seemed to me leadership does not care about precision and doing the job thouroughly but more so doing as many cases as possible- yet you are audited to do cases a certain way and that certain way differs from one Subject Matter Expert (SME) to another. The nurses are teaching the AI chatbot how to get smarter and take over doing the simpler cases, But the chatbot assists the nurses as well all while the nurses are teaching the chatbot.

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