Great company - Intake Specialist Cohere Health Employee Review

5.0
Nov 1, 2024
Recommend
CEO approval
Business outlook

Pros

A lot of PTO & VTO. They are really big on work/life balance. That is why I love working here. I have been here a little over 2 years and I enjoy it. There are some cons but they are a start up company and they have a long way to go. I am sure they will fix a lot of those cons along the way. Go Cohere.

Cons

Being moved to different functions every hour or asked to take phone calls when you are not scheduled for phone calls can be very distracting and unable to complete the original work you are scheduled for.

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Cohere Health Response
1y
Hi there, Congratulations on hitting two years at Cohere Health! It’s wonderful to know that you’ve enjoyed your time with us over the past two years. We’re glad to hear that Cohere Health’s focus on work-life balance and general PTO/VTO policies have been positive aspects of your experience here! We’ll share your feedback with the team. Thank you for taking the time to provide your review. Cheers, Asia Ring Candidate Experience Specialist @ Cohere Health

Explore other reviews about Cohere Health

5.0
Apr 7, 2026
Recommend
CEO approval
Business outlook

Pros

- Great company to work for - They are among the first ones who integrated AI in healthcare

Cons

- No cons worth mentioning

1
1.0
Jun 1, 2026
Recommend
CEO approval
Business outlook

Pros

Remote position, effective AI tools

Cons

Aggressive productivity standards enacted after being employed for a short time: 2 months. Low pay compared to similar work at other legacy insurance companies. You are told when training that as long as you follow the Work Instructions and ensure doing the prior authorizations correctly- you will be fine. But Work Instructions are NOT updated, then it is challenging to find the answer. Slack is used for searching and asking questions, or visiting one of the multiple Zoom rooms. You are on camera for entire shift in a Zoom room. It seemed to me leadership does not care about precision and doing the job thouroughly but more so doing as many cases as possible- yet you are audited to do cases a certain way and that certain way differs from one Subject Matter Expert (SME) to another. The nurses are teaching the AI chatbot how to get smarter and take over doing the simpler cases, But the chatbot assists the nurses as well all while the nurses are teaching the chatbot.

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