RUN! - Anonymous employee Cohere Health Employee Review

1.0
Nov 17, 2022
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

None that come to mind.

Cons

This company is an absolute nightmare. Favoritism at its finest. Constant changes without notifying staff and seeing how it would affect everyone in the long run. Constructive criticism was never given. You were the problem and were told to correct it with no guidance. Management were those that had come from other companies (there was a reason they were let go). There is no guidance at all. Lack communication then you are faulted for not following. If you did ask a question you were given a link to a work instruction, figure it out for yourself (the work instructions were absolutely useless). I could go on and on with the many faults. Also, the people who did the start up were gone within a year. So many red flags.

Explore other reviews about Cohere Health

5.0
Apr 7, 2026
Recommend
CEO approval
Business outlook

Pros

- Great company to work for - They are among the first ones who integrated AI in healthcare

Cons

- No cons worth mentioning

1
1.0
Jun 1, 2026
Recommend
CEO approval
Business outlook

Pros

Remote position, effective AI tools

Cons

Aggressive productivity standards enacted after being employed for a short time: 2 months. Low pay compared to similar work at other legacy insurance companies. You are told when training that as long as you follow the Work Instructions and ensure doing the prior authorizations correctly- you will be fine. But Work Instructions are NOT updated, then it is challenging to find the answer. Slack is used for searching and asking questions, or visiting one of the multiple Zoom rooms. You are on camera for entire shift in a Zoom room. It seemed to me leadership does not care about precision and doing the job thouroughly but more so doing as many cases as possible- yet you are audited to do cases a certain way and that certain way differs from one Subject Matter Expert (SME) to another. The nurses are teaching the AI chatbot how to get smarter and take over doing the simpler cases, But the chatbot assists the nurses as well all while the nurses are teaching the chatbot.

See reviews by: Helpful|Rating|Date|All