Left a while ago, seems things still have not changed. - Analyst Cohere Health Employee Review

1.0
Aug 11, 2021
Recommend
CEO approval
Business outlook

Pros

The software they’re selling is absolutely awesome.

Cons

1. Operations leaders are women who bully, they run off emotions, they are unkind and use their leadership positions to justify mistreatment. I’ve been cursed at…by women at this organization because I wasn’t following their rules of engagement. I wish I was being dramatic. 2. There is no consideration of lower level employees in hourly positions. They don’t make changes to training, keep perf indicators or coaching styles based on employee feedback. Kinda weird considering they’re a start up. 3. People that are individual contributors are worked to death. I worked 8am to sometimes 11pm, 80% of the time. But this also had to do with everyone in my department quitting. No one in my department stayed. They saw toxicity and ran, can’t fault them. One was bullied out of a job in front of me! 4. People who are hourly are heavily mistreated. I watched the way people were made to cry, leadership showed favoritism, and a lot of people quit around the same time i did due to pure chaos. If you are looking at the RN, LPN, customer service jobs—look for a company that is more established with a robust Human Resources department who will look out for you and has processes to protect you. As you can see from other reviews, that’s not here.

Explore other reviews about Cohere Health

5.0
Apr 7, 2026
Recommend
CEO approval
Business outlook

Pros

- Great company to work for - They are among the first ones who integrated AI in healthcare

Cons

- No cons worth mentioning

1
1.0
Jun 1, 2026
Recommend
CEO approval
Business outlook

Pros

Remote position, effective AI tools

Cons

Aggressive productivity standards enacted after being employed for a short time: 2 months. Low pay compared to similar work at other legacy insurance companies. You are told when training that as long as you follow the Work Instructions and ensure doing the prior authorizations correctly- you will be fine. But Work Instructions are NOT updated, then it is challenging to find the answer. Slack is used for searching and asking questions, or visiting one of the multiple Zoom rooms. You are on camera for entire shift in a Zoom room. It seemed to me leadership does not care about precision and doing the job thouroughly but more so doing as many cases as possible- yet you are audited to do cases a certain way and that certain way differs from one Subject Matter Expert (SME) to another. The nurses are teaching the AI chatbot how to get smarter and take over doing the simpler cases, But the chatbot assists the nurses as well all while the nurses are teaching the chatbot.

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