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Cogent Communications

Is this your company?

If you got here, RUN if you can! Toxic environment! - Global Account Manager Cogent Communications Employee Review

1.0
May 27, 2022
Recommend
CEO approval
Business outlook

Pros

I can only mention the salary If you arrive at Glassdoor, you're half way of saving your time and keeping your mind healthy.

Cons

Huge list but I'll try to keep it short. When I first started I visited Glassdoor but I tried to ignore the 2.7 rating because I thought that applied mostly to the US offices. However, because a company's culture is created by the highest perosn in the hierarchy, that can be felt across all the offices they have around the world. A CEO that says on a town hall meeting that "everyone is replaceable and doesn't care if people keep quiting", doesn't deserve any F* respect from their more than 1.000 people under him. But that is of course only my opinion. If you were sold a beautiful idea of making huge commissions and sold a great salary, do yourself a favor: keep searching for a new job! The company has miscalculated the market opportunity by at least 83% and keeps hiring people hoping they will sell to companies that won't/can't buy their services. Plus incentivises people to compete which other, allowing people to steal (or how they call it - challenge) each other's accounts. There's no much support from both the team mates and management as everyone sees each other as a competitor. The target they set are ridiculous! Only 5-6 globally out of 200+ can reach them due to long history in the company. It's mandatory to work from the office and the micro management rules! If you managed to read everything, I hope it can help on your decision. Really, if I had been more careful and trusting on the reviews of Glassdoor, I wouldn't be in a situation I was. I've seen people coming in and after 2 weeks they already wanted to leave.

Explore other reviews about Cogent Communications

5.0
May 17, 2026
Recommend
CEO approval
Business outlook

Pros

Great company that offers great solutions and cares about customers.

Cons

None up to this point

1.0
Jul 1, 2026
Recommend
CEO approval
Business outlook

Pros

Free coffee and soda that's it.

Cons

Where do you even start. The company has no direction and the stock has dropped over $70 in a year. All the cutbacks that they make to cover losses come from reps compensation. You have to clock in and clock out everyday like you work in a candy factory and if you miss clocking in or clocking out they fire you. So many lazy people .They equip you with a laptop from 2017 that barely works and an iPhone SE from 2006. Most of the prospects block the numbers so cogent can't call . They have no one to sell to.

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