Low pay - Customer Service (CSR) Cogent Communications Employee Review

Users say... "Good Salary and that's it." "Pay is good and the commission plan is simple and seems to rarely change." "Great people to work with and worked hard to get things done with customer focus." "Good Company to work for if you are ambitious and want a chance to make good commission checks." "good training they send you to DC for a week to get you excited" 

Users say... "Management is poor; goals unrealistic; leadership is in a vacuum" "It really depends on the office you're in and the type of manager and director you have." "The CEO acts like he doesn't care about his employees." "The 'No Work From Home' policy is a major complaint of many of the employees." "Drain the swamp: Leadership is poor."