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      Closet Factory

      Engaged employer

      Closet Factory reviews

      New Ownership-***BEWARE*** - Senior Designer Closet Factory Employee Review

      1.0
      Jan 24, 2023
      Senior designer
      Recommend
      CEO approval
      Business outlook

      Pros

      Flexibility, autonomy, well compensated when you can sell

      Cons

      I worked there for 14 years under one set of owners, then ownership changed in 2021. The business went into freefall. Costco dropped us as a vendor, prices went up, delivery to clients went poorly. I had to leave to protect my clients and to protect my own reputation. There are a dozen employees that I am aware of that have money owed to them in significant amounts. The ones who are currently there are being paid on the backs of those who have left. There are 2 labor department settlements against the current owner for money owed, and he has indicated he will never pay.

      Explore other reviews about Closet Factory

      5.0
      Mar 29, 2026
      Designer
      Recommend
      CEO approval
      Business outlook

      Pros

      -Flexible Work Schedule -Team Environment -Growth Opportunity

      Cons

      -Commission Based so income is not stable

      avatar
      Closet Factory Response
      1mo
      Appreciate the positive feedback regarding the Jacksonville location. It is wonderful to know that the flexible schedule and team atmosphere are meeting expectations. Providing a space where designers can grow professionally is a priority for the company. While the commission structure is a standard part of the industry, we are pleased that the overall experience has been so rewarding. Thank you for the hard work and dedication.
      3.0
      Apr 30, 2026
      Designer
      Recommend
      CEO approval
      Business outlook

      Pros

      Great company, best product! However, the owner that took over around 2019 really changed the culture. Didn’t really want unity (which we already had) and didn’t like that we tried to foster it. Made someone a sales leader who really shouldn’t have been, and designers really don’t like either of them. Office staff is wonderful, and install team is great.

      Cons

      I wouldn’t say this is a con- however; Not enough training. If you’re good with staying in your own lane, staying hungry to learn, then you’ll be fine. It can be a really lucrative business if you want it to be- but it definitely isn’t “easy”.

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